Where is zone in taxes? [solved]

Hello guys!

I am using hikashop business. Where can I specify "zone" in taxes?

I see the field in "list" mode but when I edit, I do not see any field to set the zone for this tax.

Thanks,
Have a great day!
Sébastien

Hello,

I found zone in taxes. After some tests, shipping is taxed, is there a way to NOT tax the shipping?

Thanks,
Have a great day!
Sébastien

When you configure your shipping methods, you have a "tax category" option. If you set that option to "none", you won't have any taxes applied to the shipping.

Hello Nicolas,

It is already set to "none". Strangely, it is paypal that add the tax.

Can I send you the password of the website through to an email address?

Also, is it possible to pay to have customer support? Example: sharing screen.

Thanks,
Have a great day!
Sébastien

If paypal is adding the tax to your shipping, you should check your paypal account settings: getsatisfaction.com/paypal/topics/why_do...ions_mad_via_my_site

Thank you Nicolas, you are right.
I have another issue, still related about taxes. Here a description:

I am trying to calculate the taxes as follow:
if state=QUEBEC and country=CANADA, tax is 13.5%
if state is anything except QUEBEC and country is canada, tax is 5%
else tax is 0%

Here what I did:
I created a tax category called "standard"
I added two sub-category under "standard" called "TPS" and "TVQ"
I created two tax zones:
- one with the state QUEBEC callec "tax_quebec"
- another one selecting all state of Canada except QUEBEC called "tax_canada"
I created two taxes
-tax_canada
-tax_quebec
I assigned "standard" as tax in product

I expected that:
if the customer address is in quebec state, the system display 13.5% in taxes,
if the customer address is in alberta state, the system display 5% in taxes,
if the customer address is else where, there is no taxes to pay

What ever I enter in the address, I always get 5% taxes but the shipping works fine.

Here some printscreen about the configuration.
Here the URL of the website: www.irememberastory.com/

Do you have an idea what I did that the system did not like?
Also, should I create a new thread?

Thank you very much!
Have a great day!
Sebastien

(deleted)

Could you try the fix in that post: www.hikashop.com/en/support/forum/4-how-...ere-is-it.html#12323
We just found about that bug today in the latest version.

Thank you Nicolas!

You are the man!

Everything works fine!

Curiosity, is it possible to remove the footer:
"HikaShop , Joomla!™ Online Store Component"

Thanks,
Have a nice day!
Sébastien

You can turn that off in the config under the tab display with the show footer option

Thank you Nicolas,

Everything is set perfectly!

You rock!

How can we rename the topic to "Solved" ?

Thanks

I've done it