How to avoid shipping choice with weight restricti

Hello,

I've defined three different shipping methods. The only differences are the weight ranges and the price. 0,001 - 10,000 KG for 10 EUR, 10,001 - 20,000 for 20 EUR and 20,001 KG and above for 25 EUR.

Unfortunately I do have two options within the checkout for a weight that is approx 18 KG.
Please refer the attached screen shot.

I don't know what to do. I thought that only one shipping method and price will be displayed that match the weight.

Thanks for your support and best regards

Andreas

That is indeed the case.

Could you do a screenshot of your listing of manual shipping methods so that we can see how you configured them ?

Hello Nicolas,

I'm impressed about your support. I've attached the second screen shot with the shipping method.

Thanks

Andreas

I see that you sometimes use a dot and sometimes a comma in your weight restrictions. Could you try to use either a comma for all of them or a dot for all of them ?

Hello,
you're right. There was a dot instead a comma. I changed this, all now comma. But it didn't work. I put more products to the cart, so the weight was over 20 KG. Now the cart shows all three shipping options. 0 - 10 KG, 10 - 20 KG and above 20.

The HikaShop is the latest version available 1.4.8, Joomla 1.6.1

Thanks
Andreas

Mmm,
That's strange. Could you give us an access to your back end ?

Hello,

yes I can give you access. Actually I'm short in time and have to leave.
Return to you asap.

Regards,
Andreas

You can use our contact form to send us your information : www.hikashop.com/en/support/contact-us.html
Please also mention this thread in your message.

Hello Nicolas,

I'm so sorry... It should work now.

Thanks,
Andreas

I changed to dots from weight restrictions and it's working fine. It seems that php doesn't like the comma.

Hello Nicolas,

pretty good. I tried it also after your corrections and it works fine.
Do you see a chance to improve the php code to avoid this behavior in the future?
I mean for all beginners who are mixing dots and commas...

Thanks and best regards from Berlin
Andreas

We'll add that to the todo list.