Skip to main content

product images upload

More
15 years 5 months ago #15529 by Lenny
product images upload was created by Lenny
heey guys

iam adding product images but instead of photo's i get the Barcodes

i hope you can help

greetz

Lenny

Please Log in or Create an account to join the conversation.

More
15 years 5 months ago #15538 by xantof
Replied by xantof on topic Re: product images upload
Hi,

Are your images visible in the backend?
Are you sure your images' size is below the limit [2M]?.
Check if they get uploaded in /media/com_hikashop/upload or any other directory you would have specified

Report back

Please Log in or Create an account to join the conversation.

More
15 years 5 months ago #15552 by Lenny
Replied by Lenny on topic Re: product images upload
well the pics are less than 2m
and the first time i see them in the Backend but when i refresh the photo is gone and there are not in the media map

Please Log in or Create an account to join the conversation.

More
15 years 5 months ago #15563 by nicolas
Replied by nicolas on topic Re: product images upload
Please check that the permissions of the folder /media/com_hikashop/upload are 777 via FTP so that hikashop can write your images in it.

Please Log in or Create an account to join the conversation.

More
15 years 5 months ago #15573 by Lenny
Replied by Lenny on topic Re: product images upload
done that no succes

Please Log in or Create an account to join the conversation.

More
15 years 5 months ago #15580 by nicolas
Replied by nicolas on topic Re: product images upload
Do you save your product after adding the images ?

Please Log in or Create an account to join the conversation.

More
15 years 4 months ago #15628 by Lenny
Replied by Lenny on topic Re: product images upload
yes i do

Please Log in or Create an account to join the conversation.

More
15 years 4 months ago #15635 by nicolas
Replied by nicolas on topic Re: product images upload
Could you give a back end access and FTP access to your website so that we can check the problem ? You can send the information via our contact form:
www.hikashop.com/en/support/contact-us.html

Please Log in or Create an account to join the conversation.

More
15 years 4 months ago #15637 by Lenny
Replied by Lenny on topic Re: product images upload
on it's way to you

(just send it)

Please Log in or Create an account to join the conversation.

More
15 years 4 months ago #15654 by nicolas
Replied by nicolas on topic Re: product images upload
Hi,

I was able to upload an image in a product and I could see it on the front end and on the back end :

Part of the message is hidden for the guests. Please log in or register to see it.


The only thing I noticed is that when the image is added the image is not directly displayed in the image zone for some reason. But if you save your product, you will see the image on the back end and front end.

Please Log in or Create an account to join the conversation.

More
15 years 4 months ago #15680 by Lenny
Replied by Lenny on topic Re: product images upload
not working refresh at the website still seeing barcode than i click the product (in admin) i see again the barcode

Please Log in or Create an account to join the conversation.

More
15 years 4 months ago #15713 by nicolas
Replied by nicolas on topic Re: product images upload
That's really strange... It worked all fine with the images I upload on your website and with the ones already uploaded for that same product. Which product images didn't work ?

Please Log in or Create an account to join the conversation.

More
15 years 4 months ago #16584 by chuckscroggs
Replied by chuckscroggs on topic Re: product images upload
What I am experiencing is this.

I upload an image in the products image box by clicking the "Add" icon. The image then shows on the front end and the back end until I click "Save" or "Save & Close". The bar-code image reappears and the name is still what I gave it but my image is gone.

I'm using the latest starter version of HikaShop and Joomla 1.6.3
Because Your Website Deserves Better

Please Log in or Create an account to join the conversation.

More
15 years 4 months ago #16585 by chuckscroggs
Replied by chuckscroggs on topic Re: product images upload
After further investigation I was finally able to save the image to the product. Now I am trying to do an upload so that all the images in the folder become associated with the product.

In the database I find all the images properly placed and associated to the correct product id. They do not show on the website unless I go to a single product and do a single upload and save.

I have loaded all images correctly into the upload folder as well as the thumbnail folder. I have double checked my spreadsheet to make sure it is correct according to the documentation.

Uploading the spread sheet does not associate the images with the products even though they are in the database.
Because Your Website Deserves Better

Please Log in or Create an account to join the conversation.

More
15 years 4 months ago #16586 by chuckscroggs
Replied by chuckscroggs on topic Re: product images upload
I have completed loading the spread sheet while images were in the thumbnail folder and then not in the folder. Either way makes no difference.

I deleted the bar-code image to try to see if it was overriding the import.

I now notice that the image name does appear in the product image box in the admin but the image does not.

Any thoughts?
Because Your Website Deserves Better

Please Log in or Create an account to join the conversation.

More
15 years 4 months ago #16587 by nicolas
Replied by nicolas on topic Re: product images upload
It means that the system couldn't find the image. Either the name of the image is not good, or the folder where you uploaded it is not good.

Please Log in or Create an account to join the conversation.

More
15 years 4 months ago #16588 by chuckscroggs
Replied by chuckscroggs on topic Re: product images upload
Is the documentation wrong? Are the images supposed to be loaded into
media/com-hikashop/upload/

I have placed them in there and many other folders but still now images on the site.
Because Your Website Deserves Better

Please Log in or Create an account to join the conversation.

More
15 years 4 months ago #16589 by nicolas
Replied by nicolas on topic Re: product images upload
It's media/com_hikashop/upload, unless you changed it in the files tab of the configuration.
That's for the main images. The corresponding thumbnails should be generated automatically by HikaShop unless there is already a file in the folder media/com_hikashop/upload/thumbnail, or you deactivated the thumbnails in the files tab of the configuration, or the GD library didn't work properly.

Please Log in or Create an account to join the conversation.

More
15 years 4 months ago #16591 by chuckscroggs
Replied by chuckscroggs on topic Re: product images upload
I removed the trailing slash but still no luck. It is also back to the barcode issue where I click save and the image goes away and the barcode comes back. The image is there on the front end and the back end as long as I don't click save on the product admin.

Has any one else had this kind of issue? Not sure what to do. Thank you for your quick response as well. That speaks highly of what you are doing.
Because Your Website Deserves Better

Please Log in or Create an account to join the conversation.

More
15 years 4 months ago #16592 by chuckscroggs
Replied by chuckscroggs on topic Re: product images upload
OK, I was on 1.4.9 not sure if that was the whole issue. I am on 1.5.0 now and checked all file permissions and loaded images and spread sheet again. Up and running! All is well. Thanks for your time.
Because Your Website Deserves Better

Please Log in or Create an account to join the conversation.

Time to create page: 0.277 seconds
Powered by Kunena Forum