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Problem with Checkout
15 years 3 months ago #17965
by dugacki
Problem with Checkout was created by dugacki
Hello
I'm setting up a shop which is going to have one payment option - collect on delivery.
My current checkout workflow is:
login_shipping_payment_confirm_cart_status_fields,end
I add a product to the cart, continue to checkout, enter the information required for delivery and confirm the email. To this point everything is ok.
When i'm successfully registered i'm presented with:
Shipment:
[radio button] Deliveriy service and price for delivery
Payment method:
[radio button] collect on delivery
The problem is when you click on radio button or the text following it acts as you clicked on the confirm purchase button.
I don't want my customers accidentally clicking it and confirming the purchase before they read the invoice and so on. I would like to eliminate the link, so it would not be possible to click on it.
Hope you understand.
ty
I'm setting up a shop which is going to have one payment option - collect on delivery.
My current checkout workflow is:
login_shipping_payment_confirm_cart_status_fields,end
I add a product to the cart, continue to checkout, enter the information required for delivery and confirm the email. To this point everything is ok.
When i'm successfully registered i'm presented with:
Shipment:
[radio button] Deliveriy service and price for delivery
Payment method:
[radio button] collect on delivery
The problem is when you click on radio button or the text following it acts as you clicked on the confirm purchase button.
I don't want my customers accidentally clicking it and confirming the purchase before they read the invoice and so on. I would like to eliminate the link, so it would not be possible to click on it.
Hope you understand.
ty
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15 years 3 months ago #17966
by nicolas
Replied by nicolas on topic Re: Problem with Checkout
You need to turn off the option "auto submit shipping and payment methods" in the Checkout tab of the configuration.
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15 years 3 months ago #17967
by dugacki
Replied by dugacki on topic Re: Problem with Checkout
Tx Nicolas for an quick and easy fix.
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15 years 3 months ago #18325
by tfrangi
Replied by tfrangi on topic Re: Problem with Checkout
hello,
I have exactly the same prob, and it seems to be frequent, but, even when I turn off the option (in french) "Sélectionner un mode de paiement et de livraison par défaut" I put the option on "non"
but it doesn't work :
we can still click on the radio button and the text following, it come straight to the next step, what I absolutely don't want.
if you see an other way to settle it ??
It would be great, thanks in advance !
I have exactly the same prob, and it seems to be frequent, but, even when I turn off the option (in french) "Sélectionner un mode de paiement et de livraison par défaut" I put the option on "non"
but it doesn't work :
we can still click on the radio button and the text following, it come straight to the next step, what I absolutely don't want.
if you see an other way to settle it ??
It would be great, thanks in advance !
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15 years 3 months ago #18326
by nicolas
Replied by nicolas on topic Re: Problem with Checkout
That's another option. The option I was talking about in my last post is called "Rafraîchissement automatique lors de la sélection du paiement ou de la livraison" in French. That's the one you should set to no.
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