Alert:The document cannot change while Printing...

Hi,

I am getting the alert: "The document cannot change while Printing or in Print Preview" when I do the following steps:

Open an order invoice page, click on print button, cancel, go back on user panel page and when I try accessing any page from the user panel page - the alert popups. I also noticed that if I cancel printing, the browser window stays in loading mode. I now can not stop it popping up!

Is there a way to fix or disable the alert?

We didn't had that problem in our tests. Could you try on our demo website to see if you have the problem there too ?

If so, could you give the browser your using ? Could you try with another browser ?

Otherwise, could you give an access to these pages on your website so that we can see the problem (you can use the contact form in that case) ?

In your demo you don't seem to give access to user orders page where a user could print an invoice - that's were the issue occurs.

I've tried in IE9 - the issue didn't happen. It happened in Firefox 4.0.1. But after I ran upgrade to 5.0 the issue resolved by itself. Weird...

Thank you for your help.

We also did some search on our end. It's indeed a problem which appears in Firefox sometimes: geekswithblogs.net/leesblog/archive/2009...-my-hiney-today.aspx

Apparently, the solution is to increase the delay of the popup closing. You can do that by changing the line:
$js = "window.addEvent('domready', function() {window.print();setTimeout(function(){try{ window.top.document.getElementById('sbox-window').close(); }catch(err){ window.top.SqueezeBox.close(); }}, 50);});";

to:
$js = "window.addEvent('domready', function() {window.print();setTimeout(function(){try{ window.top.document.getElementById('sbox-window').close(); }catch(err){ window.top.SqueezeBox.close(); }}, 4000);});";

in the file components/com_hikashop/views/order/view.html.php