Send order status notification to multiple people

Hi I have a issue, I create a TRAIL product for my digital downloads and I as a admin not get email notification only customer.
The trial is set to free as in product area. Anyone know why?
In my config all is set:
Payment notifications email address + Order creation admin notifications email address

Thanks for answer

Hi,

It could potentially be because the email address you set is the same as the "from" email address that you configured in the HikaShop configuration.
Some email servers will refuse that.
Try to use a gmail email address and see if that helps.

Hi, thanks it works now BUT all emails goes to spam.
I have set up the cpanel domain email and then from cpanel set redirect email to GMAIL so all emails goest to SPAM even afetr i set that it is not spam in gmail.
DO you have any idea why?
thanks

Hi,

You maybe have to edit the settings of you gmail account in order to add a new filter to move the emails from the website to not be treated as spam, etc.

Would it be possible to have an if statement? Like - if order status = confirmed then email to xyz?

nowherenowhere wrote: Would it be possible to have an if statement? Like - if order status = confirmed then email to xyz?

Hi,

Try: