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URGENT! Limt reached - you can't add the product

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15 years 1 month ago #23634 by JIK
URGENT! Limt reached - you can't add the product was created by JIK
Hi, just upgraded to 1.5.3 and now none of my products can be added to the cart.

Error message says

"Limit reached. You can't add the product."

Have looked through my products and have not set any limits on them.....

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15 years 1 month ago #23635 by nicolas
Replied by nicolas on topic Re: URGENT! Limt reached - you can't add the product
Please turn on the debug mode of joomla in configuration of Joomla and try again. Then, if you get an error message report it to us so that we can give you more instructions.
The following user(s) said Thank You: bagsonjpxssjjz, Promostils

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15 years 1 month ago - 15 years 1 month ago #23636 by JIK
Replied by JIK on topic Re: URGENT! Limt reached - you can't add the product
Hi Nicolas, made no difference.

I think it's because my products have options and each option has a yes / no variant. The "No" variant is set to quantity "0" so that it can't be selected or added to the cart as free.

What can I do?
Last edit: 15 years 1 month ago by JIK.

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15 years 1 month ago #23637 by nicolas
Replied by nicolas on topic Re: URGENT! Limt reached - you can't add the product
Could you give a link to your website so that we can have a look ?

Did you personalize views ?
I don't think that it comes from options.

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15 years 1 month ago #23638 by JIK
Replied by JIK on topic Re: URGENT! Limt reached - you can't add the product
In the link page, if you select the date and leave the options as "no", then you can't add the product and get the error. If you select "Yes" to each of the product options then you can add the product.... :(

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15 years 1 month ago #23639 by nicolas
Replied by nicolas on topic Re: URGENT! Limt reached - you can't add the product
I looked at your website and I can add the product to the cart. It's just that it displays the error message because the option cannot be added since the quantity is 0. So it's actually normal and working as it should.

You can change the error message by editing the translation if you want:
www.hikashop.com/download/languages.html#modify

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15 years 1 month ago - 15 years 1 month ago #23640 by JIK
Replied by JIK on topic Re: URGENT! Limt reached - you can't add the product
Thanks Nicolas, I changed the message but it's not great...

Is there anyway to stop the message appearing? It appears for every option item where a "no" is selected.
Last edit: 15 years 1 month ago by JIK.

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15 years 1 month ago #23643 by nicolas
Replied by nicolas on topic Re: URGENT! Limt reached - you can't add the product
If you set a quantity in your options, the message won't appear.
If you still want to have no quantity but that you don't want to have the message, I'm afraid that the only solution is to modify the code in the file administrator/components/com_hikashop/classes/cart.php and remove the lines:

$app =& JFactory::getApplication();
if( $quantity == 0 ) {
$app->enqueueMessage( JText::sprintf( 'LIMIT_REACHED_REMOVED', $product->product_name));
} else {
$app->enqueueMessage( JText::sprintf( 'LIMIT_REACHED', $product->product_name));
}

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15 years 1 month ago #23644 by JIK
Replied by JIK on topic Re: URGENT! Limt reached - you can't add the product
If I don't set the quanity of the "no" option to "0" then the option gets added to the cart as "free"...

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15 years 1 month ago #23645 by JIK
Replied by JIK on topic Re: URGENT! Limt reached - you can't add the product
Thanks Nicolas, removing that code got me back on track. But I think this may be a minor bug in 1.5.3 - in an otherwise superb product!

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15 years 1 month ago #23647 by nicolas
Replied by nicolas on topic Re: URGENT! Limt reached - you can't add the product
It's not a bug.
Before, there was no error message when a product was added to the cart but that it couldn't be added because there was no stock.
Now there is an error message so that the user understand why his product is not in the cart.
So it's actually an improvement in that respect.

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