Error while sending XML to UPS. Error 10002, docum

lodestone
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14 years 11 months ago #28157 by lodestone

Error while sending XML to UPS. Error 10002, docum was created by lodestone

I have a customer desperately trying to order a product. He got an error reading "Error while sending XML to UPS. Error 10002, document not valid." I don't have an account w/ UPS as products will be counter shipped. What am I doing wrong?

--Allen

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nicolas
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14 years 11 months ago #28162 by nicolas

Replied by nicolas on topic Re: Error while sending XML to UPS. Error 10002, docum

UPS does not allow to calculate shipping fees without a UPS shipper account. That's why UPS returns you that error.

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