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Shipping calculation without product weight

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14 years 11 months ago #29009 by fotor
Hi,

The site I am setting up has shipping costs based on item price only but I find shipping is not applied unless the product has a weight assigned to it. Is that the case or is there a setting for this?

Thanks.

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14 years 11 months ago #29020 by fotor
I should have mentioned that I did try selecting the "Force shipping regardless of weight" button but that didn't work.

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14 years 11 months ago #29024 by nicolas
Well, if that option is activated, the shipping should be displayed on the checkout regardless of the weight of the products.
Otherwise, if you set a weight for your products that will also activate the shipping.

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14 years 10 months ago #29078 by fotor
The only reason I can think of for it not working is that I have weight limits in some of my higher price shipping methods but I wouldn't think that would affect the lower priced items. Anyway, it is not a big deal to put a weight in all of the products.
Thank you.

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