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fail to categorize a product
15 years 9 months ago #3418
by teddy
fail to categorize a product was created by teddy
i able to add product in specific catagory in computer A but can not do that in computer B.
in computer A, after i add a product, select a catagory and click OK, it always fail me . the box to add catagory is not totaly jump out.(refer pic 1)
in computer B,after i add a product, select a catagory and click OK, the box will disappear. the product succesful put in the catagory.
do you have any ideal why this happen ?
i attached a pic about the fail infor.pic 2
This attachment is hidden for guests.
in computer A, after i add a product, select a catagory and click OK, it always fail me . the box to add catagory is not totaly jump out.(refer pic 1)
in computer B,after i add a product, select a catagory and click OK, the box will disappear. the product succesful put in the catagory.
do you have any ideal why this happen ?
i attached a pic about the fail infor.pic 2
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15 years 9 months ago #3420
by nicolas
Replied by nicolas on topic Re: fail to categorize a product
This was a bug present in older version of HikaShop with Internet Explorer. If you update to the latest version, the problem should be fixed
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15 years 9 months ago #3423
by teddy
Replied by teddy on topic Re: fail to categorize a product
i update to ver 1.4.0, but same problem stil happen.
i arrange my steps in pdf for your reverence.( these steps done in previous ver.)
the fail message to be same.
i arrange my steps in pdf for your reverence.( these steps done in previous ver.)
the fail message to be same.
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15 years 9 months ago #3425
by nicolas
Replied by nicolas on topic Re: fail to categorize a product
Which browser are you using ?
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15 years 9 months ago #3451
by teddy
Replied by teddy on topic Re: fail to categorize a product
On IE , XP can add product in category.
On IE, vista business can not add product in catagory
On IE, vista business can not add product in catagory
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15 years 9 months ago #3452
by nicolas
Replied by nicolas on topic Re: fail to categorize a product
Which version of Internet explorer are you using ?
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15 years 9 months ago #3474
by teddy
Replied by teddy on topic Re: fail to categorize a product
IE ,Win XP, ver 8.0.6001.18702 can add product in catagory
IE, Win Vista business, ver 7.0.6000.16982 can not add product in catagory
IE, Win Vista business, ver 7.0.6000.16982 can not add product in catagory
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15 years 9 months ago #3481
by nicolas
Replied by nicolas on topic Re: fail to categorize a product
Hi,
We tried to reproduce the problem on our end with IE7 on vista but couldn't see any problem.
If you try on our demo website ( demo.hikashop.com/administrator ) do you have the problem ?
We tried to reproduce the problem on our end with IE7 on vista but couldn't see any problem.
If you try on our demo website ( demo.hikashop.com/administrator ) do you have the problem ?
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15 years 9 months ago #3501
by teddy
Replied by teddy on topic Re: fail to categorize a product
i update my IE to ver 8. so far, every thing is going well.
i think the problem solve.
i think the problem solve.
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