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Sending bill after checkout

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14 years 9 months ago #34522 by ener
Im using bank transfer plugin in payment. If customer buys he only gets bank account number where to pay. But is there any option, to get bill also and even better if he gets it into email?

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14 years 9 months ago #34566 by nicolas
Hi,

By default, when an order is created an email is automatically sent to the customer with his order details. There is nothing to do.
If you don't get that email, do you get other emails from your website ? Otherwise, you should check your email settings in the joomla configuration.

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14 years 8 months ago #35035 by ener
I get email, with shipping and address information, but email dont include any payment information or bill. Bill should be sended automatically to email in pdf format. Is this possible to get bill to email in pdf format?

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14 years 8 months ago #35053 by nicolas
No, it's not possible to have the bill in PDF attached to the email for now.

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14 years 8 months ago #35165 by ener
OK, but without pdf its possible? If yes, then how:P?

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14 years 8 months ago #35207 by nicolas
Yes it's possible. That's actually like that by default.
If you don't get the confirmation email, it's because something is not working properly:
www.hikashop.com/en/support/documentatio...or.html#notification

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