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14 years 8 months ago #35280 by fabio martinho
Hello,

When a client pay a product and receive the confirmation mail, if he uses Gmail, they view this message:



(This message may not have been sent by palavraverdade...)
and I think this warning is very bad for my site...

When I click in Saiba Mais (read more), I go to this page:
support.google.com/mail/bin/answer.py?hl...swer=185812&ctx=mail


There is a way to stop this message?

thanks

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14 years 8 months ago #35301 by nicolas
Hi,

Yes. The problem is that in the Email tab of the configuration of HikaShop you have your gmail as as "from" email address. However, your website is not sending the emails via gmail servers. Thus, gmail considers that this email might be a fraud.
You should not use a gmail email address there if you didn't configure joomla to send the emails via gmail's servers (you're probably using your hosting email server so you should put your hosting email address there).

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14 years 8 months ago #35327 by fabio martinho
nicolas

can you help me to configure joomla to send email via gmail servers?!


thanks!

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14 years 8 months ago #35356 by nicolas
You you to configure it as seen in this image:
www.acyba.com/media/doc/config_mail_smtp.png

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14 years 8 months ago #35373 by fabio martinho
thank you so much, nicolas.

Problem solved!

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