- Posts: 63
- Thank you received: 2
integration with Shadowbox Media Player ??
14 years 8 months ago #37656
by leowaqqas
integration with Shadowbox Media Player ?? was created by leowaqqas
hi,
integration with Shadowbox Media Player ??????
as its in mentioned in the change log for the new version 1.5.6. i am not able to find this option anywhere in the settings.
how to do it? please help.
thanks
integration with Shadowbox Media Player ??????
as its in mentioned in the change log for the new version 1.5.6. i am not able to find this option anywhere in the settings.
how to do it? please help.
thanks
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14 years 8 months ago #37733
by nicolas
Replied by nicolas on topic Re: integration with Shadowbox Media Player ??
Here is the documentation page:
www.hikashop.com/en/support/documentatio...ox-media-player.html
www.hikashop.com/en/support/documentatio...ox-media-player.html
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14 years 7 months ago - 14 years 7 months ago #38727
by leowaqqas
Replied by leowaqqas on topic Re: integration with Shadowbox Media Player ??
hi,
this is not showing the right number of images below the shadowbox popup. e.g on one product page i have got 2 images but it shows 3, on another page i have got 4 but it shows 15. ? Also it does not work if you select a variant.
this is not showing the right number of images below the shadowbox popup. e.g on one product page i have got 2 images but it shows 3, on another page i have got 4 but it shows 15. ? Also it does not work if you select a variant.
Last edit: 14 years 7 months ago by leowaqqas.
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14 years 7 months ago #38770
by nicolas
Replied by nicolas on topic Re: integration with Shadowbox Media Player ??
Hi,
I've added some additional documentation on that here:
www.hikashop.com/en/support/documentatio...ox-media-player.html
I've added some additional documentation on that here:
www.hikashop.com/en/support/documentatio...ox-media-player.html
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14 years 7 months ago #38879
by leowaqqas
Replied by leowaqqas on topic Re: integration with Shadowbox Media Player ??
thank you nicolas, i have done that and all extra images are gone now apart from 1.
now if i have 3 images of a product and i click on 1 of them, it comes up as 1 of 4 (4 images instead of 3). the image which i click appears and counted twice by the system.
now if i have 3 images of a product and i click on 1 of them, it comes up as 1 of 4 (4 images instead of 3). the image which i click appears and counted twice by the system.
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14 years 7 months ago #38993
by nicolas
Replied by nicolas on topic Re: integration with Shadowbox Media Player ??
That's because you see both the main image and each thumbnails in the popup.
I don't really have an option for that except to open that integration file and remove one of the function definition from it.
That means that you won't be able to click either on the thumbnails or on the big image. So it's not a good solution.
I don't really have an option for that except to open that integration file and remove one of the function definition from it.
That means that you won't be able to click either on the thumbnails or on the big image. So it's not a good solution.
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14 years 5 months ago #47608
by Weitzmam
Replied by Weitzmam on topic Re: integration with Shadowbox Media Player ??
Hi Nicolas,
We are having the same issue. Is there any way to make this work so that the user does not see both the main product image and the larger thumbs but rather only see the large version of the thumbs. As is, this integration (same for rokbox) makes it seem to the customer that there is a "glitch" because they see the same image twice in the shadow box. Can you help? This integration is great but the way it is now makes it seem like it has a bug (even though it does not actually have a bug, to the end user it looks that way).
We are having the same issue. Is there any way to make this work so that the user does not see both the main product image and the larger thumbs but rather only see the large version of the thumbs. As is, this integration (same for rokbox) makes it seem to the customer that there is a "glitch" because they see the same image twice in the shadow box. Can you help? This integration is great but the way it is now makes it seem like it has a bug (even though it does not actually have a bug, to the end user it looks that way).
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14 years 5 months ago #47791
by nicolas
Replied by nicolas on topic Re: integration with Shadowbox Media Player ??
The last point of that documentation page explains how to avoid that:
www.hikashop.com/en/support/documentatio...-player.html#install
www.hikashop.com/en/support/documentatio...-player.html#install
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