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Downloadable Items and Free Product Coupons

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14 years 8 months ago - 14 years 8 months ago #37672 by Myra
How do you get an order to confirmed status for a product that is free with a coupon? I enter the code, then goes to a screen that just says thank you for your purchase. I get an email saying the order was created with a link in there to the order. But no way to confirm it and I can't download the item. I can change the order status myself to confirmed then I can download the item, but there must be a way to automate that. Thank you!

Contents of the email I got:
We are pleased to confirm the creation of your order No. B1 ( pcsnyder.polishedgeekdemo.com/index.php?...=order&task=show&cid []=1&Itemid=148 ) at pcsnyder.polishedgeekdemo.com/ on the 31 January 2012 at 13:33

SUMMARY OF YOUR ORDER
Name Unit price Qty Total
Songs for My Granddaughters - My Jewels, My Gems
$1.25 1 $1.25
Coupon : $-1.25
TOTAL with VAT : $0.00

It also left the item in my shopping cart even after going thru the process. Was still there even when I confirmed the order manually in the backend.
Last edit: 14 years 8 months ago by Myra. Reason: More info/questions

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14 years 8 months ago #37793 by nicolas
For the cart, you should change the option "Clean cart when order is" in the Checkout tab of the configuration.
For the order status, you should use that plugin:
www.hikashop.com/en/forum/2-general-talk...-ordering.html#32694

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14 years 8 months ago #37876 by Myra
Thank you again.

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