Skip to main content

how to send email with download instructions again

More
14 years 7 months ago #39450 by rsoroa
For some reason, most clients are not receiving an email with download link, even after being confirmed.

how can I send another email with download links again?

thanks
Raul

Please Log in or Create an account to join the conversation.

More
14 years 7 months ago #39545 by nicolas
You can change the status of the order to created and then change it back to confirmed. In the popup, when you change it back, turn on the user notification and the confirmation email will be sent to the user with the download links.

Please Log in or Create an account to join the conversation.

Time to create page: 0.183 seconds
Powered by Kunena Forum