Installation Issue (Warning: Failed to move file!)

Hi all,

New here and tried to install Hikashop.

My configuration:
Backend: Ubuntu server 11.10 with Lamp/phpmyadmin/joomla 2.5
Frontend: Win 7 Ultimate

I did the follwoing:

1.downloaded the extension in win7
2.went to Joomla Admin->Extension Mgr->Install
3.selected the downloaded file named "com_hikashop_starter_1.5.6_2012-02-27.zip" and pressed Upload and Install

After that I got the referred error msg...

Is it permissions? What should I do next?

Sorry for my newby's questions...

thanks!
Leo

Hi,

That's indeed a permission problem. Please try an install via FTP as
explained here:
www.hikashop.com/en/support/documentatio...-install.html#errors

Hi, Thanks for the answer.
I did now FTP the decompressed directory and all of it's contents into /tmp/ of my home directory.

Now when I try to install in joomla it continues to fail giving the message that it cannot create /var/www/joomla/components/com_hikashop

If I try to create that folder manually via "sudo mkdir..." and run the installer again it complaints about other stuff:

JFolder: :files: Path is not a folder. Path: /var/www/joomla/administrator/components/com_hikashop
JInstaller: :Install: Cannot find XML setup file
JInstaller: :Install: Cannot find XML setup file
JFolder::create: Could not create directory
Component Update: Failed to create admin directory: /var/www/joomla/administrator/components/com_hikashop

Quite a nightmare really.

Do you have any advice?
thanks,
Frustrated Leo

It means that the permissions of the folders on your website do not allow joomla to add the folders and files of the extension you are installing.

The simple way to avoid these problems is to do a chmod 777 on all the folders of the website. You can always put them back to 755 later.

Hi Nicolas,

Can you please list what folders i need to enable read/write/execute so I don't have to chmod recursive?

Thanks,
leo

The list is available in the documentation page I gave you the link to :
www.hikashop.com/en/support/documentatio...-install.html#errors