Order administrator notification reply adresses

Hi
My "Order administrator notification has" got both "repy to" and user/registration email addresses in reply to adresses. How could I remove users email.

Hannu

There is only the user email in the reply to of the order creation email.

I'm not sure I understand what you're talking about.
could you explain more ?

Hi

I've configured so that Order administrator notification is sent to admin@virta.net. This far ok.

How ever when clicking reply on received Order administrator notification, it has 2 addresses, admin@virta.net _and_ client's who created order. see attachment

I was searching option/solution not to have clients address here because this email may/can have "internal content" which is not for clients eyes.

If multiple reply addresses on Order administrator notification Replying may go to other employees of shop, not to client.

Hannu

The user email address is added automatically as a "reply-to" address in the admin email. That doesn't mean that the user will see that email.
It just means that if you click "reply" in your mailbox, it will send the reply to the user unless you change the email address in the receiver field.

There is no option to remove that. You would have to remove the line:
$mail->mailer->addReplyTo(array($user_email,$user_name));
in the file administrator/components/com_hikashop/classes/order.php to remove that, but please note that is a core modification which will be removed if you update HikaShop.

Ok.
It would be nice to have this as feature request, to have full GUI control to all reply addresses also.

Why: If administrator is not Pro, He or She may send reply also to client, by accident.
It is wery usable if admin emails can contain some internal business info, but as long as having cilent address in reply to field, can not do it.

Hannu

Will think about that. In any case, the modification I gave you can do that.

nicolas wrote: The user email address is added automatically as a "reply-to" address in the admin email. That doesn't mean that the user will see that email.
It just means that if you click "reply" in your mailbox, it will send the reply to the user unless you change the email address in the receiver field.

There is no option to remove that. You would have to remove the line:
$mail->mailer->addReplyTo(array($user_email,$user_name));
in the file administrator/components/com_hikashop/classes/order.php to remove that, but please note that is a core modification which will be removed if you update HikaShop.

I'm having the same issue and would like to remove the customer from the "reply-to" in the mail box of the "notification admin email"... our warehouse will reply to the notification admin email...and unfortunately the email also goes to the customer... I tried to find the file you mentioned in this about post com 17 months ago... and could not. Likely it's changed locations since this original post.

Hika shop 2.2.2 current... and there is no file "administrator/components/com_hikashop/classes/order.php"... can you help me find it and please confirm that your recommended coding above will still work!

Any help would be appreciated.

Hi,

The message/modification is still valid.
The file exists, it is not possible that the "class order" does no more in the HikaShop package.

Regards,

I still can't find the file... I must be missing something.

Please read carefully our instructions. You're looking at the folder components/com_hikashop and not the folder administrator/components/com_hikashop of your website.

Silly me...

BINGO.... all works now. ... Thanks once again.