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Strange Error on Checkout

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14 years 3 months ago #56582 by lancert
I have a client who has a customer who gets the following error when they try to checkout:


It lets me log in fine, I go all the way through putting my card number in, click "next", then it always gives me this message:

Message

* There was an error while processing your transaction: 25 An error
occurred during processing. Please try again.



We're using UPS as the shipper and Authorize.net as the cc processor. Other orders go through fine.

Any ideas on how I can solve this?

thanks!

Lance Thompson
CEO, Blue Sky Web Worx
Web Design, Web Marketing, Search Rankings, Graphic Design
www.BlueSkyWebWorx.com

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14 years 3 months ago #56606 by nicolas
Looking here community.developer.authorize.net/t5/Int...-TRY-AGAIN/td-p/3178 they recommend to contact auhtorize.net support for assistance on the matter.

Looking here community.developer.authorize.net/t5/Int...-try-again/td-p/4639 it is possible that the authorize.net server was temporarily down.

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