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NOTHING WORKS Very Upset
14 years 2 months ago #58267
by njjacob
NOTHING WORKS Very Upset was created by njjacob
Ive been at this for five hours... this is dumb now.
Ive had one person get back to me and nothing for the last 2 hours, Ive tried every thing on, off, half on, half off. OMG Ive tried Everything
The shop is here www.cleardogtraining.com.au/shop-2/checkout/step/step-1.html
Its simple, the guy wants a Australian Post ship module, plugin installed and enabled for Australia. I actually have every Shipping Method turned on and yet it still says NO SHIPPING METHOD!
To make matters worse I cannot even LOGIN or REGISTER with FIREFOX or IE latest version..
Payment Methods - PayPal not working, never shows up even though its enabled! PayPal PRO shows up which he doesnt have!
This cart software is a disaster and customer service is horrible.
Ive had one person get back to me and nothing for the last 2 hours, Ive tried every thing on, off, half on, half off. OMG Ive tried Everything
The shop is here www.cleardogtraining.com.au/shop-2/checkout/step/step-1.html
Its simple, the guy wants a Australian Post ship module, plugin installed and enabled for Australia. I actually have every Shipping Method turned on and yet it still says NO SHIPPING METHOD!
To make matters worse I cannot even LOGIN or REGISTER with FIREFOX or IE latest version..
Payment Methods - PayPal not working, never shows up even though its enabled! PayPal PRO shows up which he doesnt have!
This cart software is a disaster and customer service is horrible.
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14 years 2 months ago #58268
by nicolas
Replied by nicolas on topic Re: NOTHING WORKS Very Upset
I'm the one upset here.
You're not the only one asking us questions. We answer as fast as we can. Also, you except us to answer in less than 2 hours for something which is completely free (you're using the Starter edition). Where did you see an online support which handles all the questions in less than two hours for something which they provide to you for free ?
You didn't even bother to read the documentation or search the forum before coming in saying that we are crap. Problems with payment and shipping methods have their own FAQ here:
www.hikashop.com/ja/support/documentatio...ins-listing.html#faq
That should help you understand what you didn't configure properly.
Frankly, I prefer that you use something else if you want to treat us like that...
You're not the only one asking us questions. We answer as fast as we can. Also, you except us to answer in less than 2 hours for something which is completely free (you're using the Starter edition). Where did you see an online support which handles all the questions in less than two hours for something which they provide to you for free ?
You didn't even bother to read the documentation or search the forum before coming in saying that we are crap. Problems with payment and shipping methods have their own FAQ here:
www.hikashop.com/ja/support/documentatio...ins-listing.html#faq
That should help you understand what you didn't configure properly.
Frankly, I prefer that you use something else if you want to treat us like that...
The following user(s) said Thank You: BismuthBullion
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