adding feature products on the front page

Hello,

I want a list of feature items as per Hikashop demo ( demo.hikashop.com/index.php?lang=en )I followed the instructions as per this tutorial: www.hikashop.com/en/support/documentatio...html#products_module but I still can't get it working, I have checked several times and I think I have done all as instructed, please find attached print screen attached, any idea what I have done wrong?

In the associated category option, you need to select the "featured" category that you previously created and that you attached to your featured products as second category.

Hi Nicolas,

I left the associated category as all products because I wanted all products to show randomly but since then I created the category ''featured'' and add products to it but it still doesn't work. Any idea what else could it be? I've already tried different positions for the module but it still doesn't work The website is pt.thebrazilianonlineshop.co.uk/

You also need to turn off the option "Synchronize with currently displayed item when possible".

Hello, have tried that too, still doesn't work any more ideas?

All the hikashop options of your module are fine.
It must know be a problem with the joomla settings of the module.
Please try different positions, check that it is published, that the access is public, that the menu assignment is set to all.

Hi, I have tried this too, I've tried all positions available and I've looked at the configuration but can't see anything wrong. any more ideas what could have gone wrong?

thanks

Then, since all the options of the module are fine, all I can think of is that there is some cache on your website which prevent you from seeing the new "version" of the module and that the caching system is displaying you an old version of the module.

I would recommend you to:
Disable the cache in Joomla configuration.
Site -> global configuration -> system -> "Cache settings".
Disable, if it's enabled, a joomla cache plugin.
Check your template' options for a potential cache option and deactivate it.

I've checked the cache and it is fine I've also changed the template and still the same

Did you also check the joomla cache plugin ?

I've already stated all the possible issues. It must be one of them.
If you can't find it, I can have a look at your backend if you provide an access.

Thanks a lot Nicolas, I've send you a personal message with the username and password thanks a lot

The menu assignment option of the module is set to "no pages" instead of "on all pages" in the joomla options of the module. It was indeed one of the possibilities I had given