Skip to main content

Allways have to hit the "cart" button twice

More
15 years 8 months ago #5962 by benkly
Hi,

next problem, but I think thats easy to solve. If I log in to my page, go to a product and put some in the cart, then it took me to the ckeckout page. But here it says to me that it does not found any shipping options for me. But now, if I click a second time on the checkout-button in the cart-module, then it shows me the shipping options. What did I wrong?

Regards, Benny.

Please Log in or Create an account to join the conversation.

More
15 years 8 months ago #5964 by nicolas
Hi,

Could you give the link to the website where you have that problem ?

Please Log in or Create an account to join the conversation.

More
15 years 8 months ago #5966 by benkly
Hi,

yes:

www.eiwomisa.de

But the shop is not active yet, only visible for admins. It seems that hikashop don't recognize that I am logged in.

Regards, Benny.

Please Log in or Create an account to join the conversation.

More
15 years 8 months ago #5967 by nicolas
We would need to be able to access the shop in order to see the problem :)
If you want, you can create us an access and send it to nicolas@hikashop.com

Please Log in or Create an account to join the conversation.

More
15 years 8 months ago #5969 by benkly
Ok, you should have the mail.

Please Log in or Create an account to join the conversation.

More
15 years 8 months ago #5972 by nicolas
Hi,

I tried on both chrome and internet explorer and I wasn't able to reproduce the problem. With all the cases I tried on your website, I never got once no shipping methods.

Please Log in or Create an account to join the conversation.

More
15 years 8 months ago #5973 by benkly
Not, no shipping methodes, but all shipping methodes. Your user is set to austria, you only should see the AT ones. And please try firefox too.

Thanks, Benny.

Please Log in or Create an account to join the conversation.

More
15 years 8 months ago #5974 by nicolas
Yes, I only see the AT ones.

Please Log in or Create an account to join the conversation.

More
15 years 8 months ago #6028 by benkly
Hi,

hmmm, I think I got the issue. In the configuration I set "europe" to my main tax zone. Now I set it to "germany" before you testet it. Since this change its gone.

Thanks anyway!

Please Log in or Create an account to join the conversation.

Time to create page: 0.236 seconds
Powered by Kunena Forum