Little help with Orders Automatic Cancel Plugin

Hello,

I setup this plugin to run at 31 days. Cron work fine (i use cron from our server) and i get this message when i open the link in browser:

Orders checked
Rates successfully updated
Waitlist notifies checked

HikaShop Triggered at 06 Septembrie 2012 10:45

Orders checked

Rates successfully updated

Waitlist notifies checked

But i can't "close" the orders older than 31 days. Should i have to do anyting else?

Thank you

Hi,

Can you do a screenshot of the plugin's options ?

This options?

The value 2678400 equals to 310 days not 31. You should remove a 0.

ups, thank you, i removed a 0 but still can't change the status from "Pending" orders to "Refused" (the "Cancelled order statuses" is set to "Refused")

The plugin will "cancel" the orders with the status "created". It won't change the orders with another status.

Nicolas, can you confirm me that this code it's ok? I added this code to line 46 in order_auto_cancel.php but i need to be sure before ruin something

if ($order->order_status == 'Pending') {
$update->order_status = 'Refused';
} else {
$update->order_status = $status;
}

Thank you

You should check the status names in the table hikashop_order of the database. There is normally no uppercase to them.

so it should rather be:
if ($order->order_status == 'pending') {
$update->order_status = 'refused';
} else {
$update->order_status = $status;
}

Also, the statuses pending and refused do not exist by default in HikaShop. The default statuses are:
created
confirmed
cancelled
refunded
shipped

thank you, nicolas, solved

ps: 31 days mean 2.678.400 seconds and not 267.840 seconds: 60sec*60min*24hour*31days