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Thumbnails don't display in product page

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14 years 3 weeks ago #65665 by CassHW
Hi there,
I've just upgraded to 1.6.
Now when I add an image to a product, the thumbnail doesn't display BUT it displays images that were already there prior to upgrade.
Here: horsewhispers.com.au/index.php/torsion-s...ld-standard-black-16

So the product already existed with some images. I just wanted to add new ones but they don't come up as thumbnails. However if you click on the image to start the slideshow, then they work ok.

In the admin back-end, they do show in the image section of the product page.

Thanks

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14 years 2 weeks ago #65778 by Mohamed Thelji
Hi,

Can you just try to delete all the picture of this product and then add all of them ?

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14 years 2 weeks ago #65789 by CassHW
Hi Mohamed,
no I don't want to do that in case I can't get the photos back.

So I created a new product to test it instead.
at the time of the creation, I added the photos and saved it and they were fine. That is the thumbnails worked.
I then went back to the product and deleted the photos and added new ones. This is when it stops working. The thumbnails are broken.

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14 years 2 weeks ago #65876 by nicolas
Hi,

It must be because you had edited the file show_block_img or the file show_default or the file show. We had to do minor changes in them in order to handle the thumbnails better so you will have to revert your customizations via the menu Display->Views and then reapply them to the new version of the files.

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14 years 2 weeks ago #65957 by CassHW
yes I had to do some changes you gave me because there were some issues with them originally

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14 years 2 weeks ago #65960 by CassHW
I've removed the customisation and didn't reapply it and it's all working fine now

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