UPS shipping method not showing

Hi,
I have checked all the FAQ section but didnt find the solution.

I am unable to show UPS on the front end check out process.
I have setup the shipping method and shipping zone correctly and also proper weight and dimensions are given to the product, but nothing works.

Just let me know how to give you access to admin side, so that you can look into the issue, that will save a lot of time for me and you.

Please respond ASAP, because i have spent a lot of time on it and i am really worried.

thanks in advance

any body???

Hi,

You can use our contact form in order to provide a backend access so that we can look at it.

ok i have sent an email through contact us form, please check.

Thanks

The Europe zone that you had set in the shipping method's warehouse was a tax zone.
I've removed it as it's not needed anyway for your case and I can see the UPS shipping methods on your front end.

hi,

i still don't see the UPS shipping option:-

here is a screen shot:-

screencast.com/t/lwZjq2f8nfBj

i have cleared the browser cache etc.

What can be the problem?

Here are the user login credentials that i use during the checkout:-

user: gta4life
Pass: smmmmsvst

thanks in advance

I used the credential that you gave and it worked fine.

The problem is that for your user address and the UPS methods you selected, there is not possibility to ship the product that you have in the cart.
You should add the display of error messages in your template:
www.hikashop.com/en/support/documentatio...issues.html#messages
That would help you see what is going on.

Hi,

How can a product become shippable?
Meaning how can we enable that option, because there is no such option in the products section on the admin side...


Thanks in advance

That is done automatically when you enter a weight in the product.

ok there is only one problem now:-

if i select sweden in the address the UPS method doesnt show up, other than that it shows.

How can this be fixed.

Thanks in advance for your time and patience.

There is nothing we can do for that.
It means that UPS doesn't allow the shipping methods you selected in the plugin's options to be used with the products you have in the cart between the departure address (from the UPS configuration) and destination address (the user address).

I would recommend that you contact UPS if you need more information/help on their shipping restrictions.

ok got that.

But why is the shipping price shown in euro and not in SEK currency,

Because in the UPS configuration i have selected the currency SEK.
How can i get the price in SEK currency?

Thanks in advance

The price of the shipping methods will be in the current currency.
If the current currency is euros, the shipping method will also be in euros.
You can't have half of an order in one currency and the other half in another currency.
If you want the price in SEK, then just set the current currency to SEK.