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How do I edit the order mail
14 years 1 month ago #68705
by hsv
How do I edit the order mail was created by hsv
I have essential version. How can I edit the content of the email the customer receives when they place an order? All your instructions for this are for business version.
Thanks
Thanks
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14 years 1 month ago #68722
by nicolas
Replied by nicolas on topic Re: How do I edit the order mail
Yes, the interface to do it is only available in the Business edition.
With the Essential edition, you will have to directly edit the email files in the folder media/com_hikashop/mail via FTP but note that unlike with the interface, you'll loose your changes when you update, so make sure that you do a backup.
With the Essential edition, you will have to directly edit the email files in the folder media/com_hikashop/mail via FTP but note that unlike with the interface, you'll loose your changes when you update, so make sure that you do a backup.
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14 years 3 weeks ago #69399
by margknox
Replied by margknox on topic Re: How do I edit the order mail
I also need to edit the order email. Which file contains the actual text please?
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14 years 3 weeks ago #69555
by nicolas
Replied by nicolas on topic Re: How do I edit the order mail
The order creation notification is sent when the order is created. The order status notification is sent when the order is confirmed.
You should edit their html version.
You should edit their html version.
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