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How do I edit the order mail

14 years 1 month ago #68705 by hsv
I have essential version. How can I edit the content of the email the customer receives when they place an order? All your instructions for this are for business version.

Thanks

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14 years 1 month ago #68722 by nicolas
Yes, the interface to do it is only available in the Business edition.

With the Essential edition, you will have to directly edit the email files in the folder media/com_hikashop/mail via FTP but note that unlike with the interface, you'll loose your changes when you update, so make sure that you do a backup.

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14 years 3 weeks ago #69399 by margknox
I also need to edit the order email. Which file contains the actual text please?

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14 years 3 weeks ago #69555 by nicolas
The order creation notification is sent when the order is created. The order status notification is sent when the order is confirmed.
You should edit their html version.
The following user(s) said Thank You: margknox

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