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Coupon not working

14 years 3 weeks ago #70015 by mrdan
Coupon not working was created by mrdan
Hi,

I have a simple coupon set up for all categories and all products, but it does not show upon checkout. I am using version 1.5.2.

Please advise.

www.rocksolidresults.com/nhcrafts/courses/index.php .

I have added coupon before and after login, trying to get it to appear:

cart_coupon,login,address_shipping_cart_status_fields_payment_coupon_terms_confirm,end

But it doesn't appear in either location. See also attached for other coupon configurations.

Thank you.

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14 years 3 weeks ago #70098 by Xavier
Replied by Xavier on topic Re: Coupon not working
Hi mrdan,

The coupons needs to be entered in an input field in the checkout.
With your checkout workflow configuration, you should have the coupon field displayed.

For the coupon configuration, for the categories you have to select the "Product category" category if you want to have all the categories selected.

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14 years 3 weeks ago #70133 by mrdan
Replied by mrdan on topic Re: Coupon not working
Thanks for your quick reply.

I have enabled all products for the coupon as you have stated, but the coupon field still does not appear.

What am I missing?

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14 years 3 weeks ago #70134 by Xavier
Replied by Xavier on topic Re: Coupon not working
Can you give me a screenshot of your checkout configuration ?

And another of your checkout in the frontend ?

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14 years 3 weeks ago #70138 by mrdan
Replied by mrdan on topic Re: Coupon not working
Hi,

Here are screen shots.

Thanks,

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14 years 3 weeks ago #70254 by Xavier
Replied by Xavier on topic Re: Coupon not working
Hi,

Your checkout worflow seems to be correct, can you give me an access to your website ?

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14 years 3 weeks ago #70315 by Xavier
Replied by Xavier on topic Re: Coupon not working
Corrected, I think that you had edited you coupon view, the html had been broken.
I have copied the last version of the coupon view.

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14 years 3 weeks ago #70324 by mrdan
Replied by mrdan on topic Re: Coupon not working
Thanks.

Can you tell me which file this is?

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14 years 3 weeks ago #70334 by Xavier
Replied by Xavier on topic Re: Coupon not working
The file is "product / coupon" in HikaShop > Display > Views.

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