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Problem with PayPal module
13 years 11 months ago #70625
by ptoore
Problem with PayPal module was created by ptoore
I am trying to use the PayPal module but during my testing I receive the following error:
No payment methods found
I have checked the documentation and have followed it, however I cannot find what would be causing this error message. I have been fighting this for about a month and have finally decided to ask for help
.
Would anyone no why I am receiving this error message and what to do to fix itÉ
Thanks.
No payment methods found
I have checked the documentation and have followed it, however I cannot find what would be causing this error message. I have been fighting this for about a month and have finally decided to ask for help
Would anyone no why I am receiving this error message and what to do to fix itÉ
Thanks.
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13 years 11 months ago #70693
by nicolas
Replied by nicolas on topic Re: Problem with PayPal module
Please post a screenshot of your paypal plugin's options screen.
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13 years 11 months ago #70831
by ptoore
Replied by ptoore on topic Re: Problem with PayPal module
Here is the screenshot
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13 years 11 months ago #70940
by nicolas
Replied by nicolas on topic Re: Problem with PayPal module
That's a screenshot of the checkout. I would need a screenshot of the options screen of your PayPal plugin.
It should look like that:
www.hikashop.com/media/doc/payment_paypal_form_small.png
It should look like that:
www.hikashop.com/media/doc/payment_paypal_form_small.png
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13 years 11 months ago #71632
by ptoore
Replied by ptoore on topic Re: Problem with PayPal module
I believe this is the page you are talking about.
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13 years 11 months ago #71732
by ptoore
Replied by ptoore on topic Re: Problem with PayPal module
Is there anything that I have done wrong? I have been working on this for a while and would like some assistance.
Thanks.
Thanks.
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13 years 11 months ago #71739
by nicolas
Replied by nicolas on topic Re: Problem with PayPal module
You have restricted your PayPal plugin to the Alberta zone. It means that if the address of the user is not in Alberta, the payment plugin won't display.
That point 5 of the FAQ on that problem:
www.hikashop.com/en/support/documentatio...ins-listing.html#faq
Remoe the zone restriction and that should help.
That point 5 of the FAQ on that problem:
www.hikashop.com/en/support/documentatio...ins-listing.html#faq
Remoe the zone restriction and that should help.
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13 years 11 months ago #71852
by ptoore
Replied by ptoore on topic Re: Problem with PayPal module
I removed the zone restriction but am still receiving the error. I have checked all points in document but still cannot resolve issue.
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13 years 11 months ago #71900
by nicolas
Replied by nicolas on topic Re: Problem with PayPal module
OK, I see in the price field that you have $ $. That's not normal. You should have USD $.
That means that you changed the currency code of your currency. Because of that, the PayPal plugin does not recognize the currency anymore as a supported currency.
If you change that code to a non 3 letters code, that code won't be understood by payment plugins and thus you won't see the on your checkout with that currency. If you want to change the display of prices so that it doesn't use the code but the symbol of the currency, please change the format option of the currency and leave the default value in the currency code.
That's point 7 of the FAQ...
That means that you changed the currency code of your currency. Because of that, the PayPal plugin does not recognize the currency anymore as a supported currency.
If you change that code to a non 3 letters code, that code won't be understood by payment plugins and thus you won't see the on your checkout with that currency. If you want to change the display of prices so that it doesn't use the code but the symbol of the currency, please change the format option of the currency and leave the default value in the currency code.
That's point 7 of the FAQ...
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