SOLVED - "Cancel Order" email to admin

I seem to be missing something.
I'm trying to let a customer cancel his orders from his account page - the task seems to get through to the database (i.e. the order status is "cancelled" in the backend), but I don't get an email notification.

What I did so far:
- Setting "Cancellable orders statuses" to "created,confirmed"
- Activating the "Order cancel"
- even tried to replace all email content with "order cancelled" only

My understanding is that an notification email should be sent to the admin address specified in the configuration as soon as the customer clicks on the "Cancel order" button.

Hi,

I checked and it works but only for one of the type of buttons (CSS or normal) that you're using.

Add the line:
<input type="hidden" name="email" value="1" />

after the line:
<input type="hidden" name="task" value="cancel_order" />

in the file 'listing' of the view "order" of your frontend via the menu Display->Views and that will make it send the notification email.

Great, got it working that way. Thank you very much!

However, I had to adjust the mail template to actually send the mail, HikaShop doesn't seem to be capable of doing so. (If it should do so, I probably didn't specify the right email address. Should it send to the Order creation notifications email address specified in the configuration?)
Also, there's a typo in the original template ("sprint" instead of "sprintf") resulting in an error.

By default, it send them to the "from" email address configured in the configuration.

Thanks for the feedback on the sprintf. It's now fixed on our end for HikaShop 2.0

Oh, I see. Haha, in that case I just spammed my boss with 20 order cancel mails

Thank you for your help!