- Posts: 3
- Thank you received: 0
Proceed to checkout button not working
14 years 14 hours ago #73993
by csrand
Proceed to checkout button not working was created by csrand
My client is using Hikashop 1.6.0 with Joomla 2.5.7. She has installed and set up Hikashop and added products successfully.
The add to cart buttons work OK, but when the proceed to checkout button is clicked, nothing happens.
The Hikashop Cart Module is installed and enabled.
Have we missed a simple step somewhere? The site URL is: www.hempbeaddesigns.com .
Thank you so much for your help!
The add to cart buttons work OK, but when the proceed to checkout button is clicked, nothing happens.
The Hikashop Cart Module is installed and enabled.
Have we missed a simple step somewhere? The site URL is: www.hempbeaddesigns.com .
Thank you so much for your help!
Please Log in or Create an account to join the conversation.
13 years 11 months ago #74150
by Xavier
Replied by Xavier on topic Re: Proceed to checkout button not working
Hi,
Could you give us a screenshot of your checkout workflow configuration ?
Could you give us a screenshot of your checkout workflow configuration ?
Please Log in or Create an account to join the conversation.
13 years 11 months ago #74209
by csrand
Replied by csrand on topic Re: Proceed to checkout button not working
Thank you for your speedy reply! Here is the screenshot you requested.
Please Log in or Create an account to join the conversation.
13 years 11 months ago #74241
by Xavier
Replied by Xavier on topic Re: Proceed to checkout button not working
Can you try to set "No" for the option "Force SSL on checkout".
Else are you sure that you have set up your PayPal plugin correctly ?
Else are you sure that you have set up your PayPal plugin correctly ?
Please Log in or Create an account to join the conversation.
13 years 11 months ago #74249
by csrand
Replied by csrand on topic Re: Proceed to checkout button not working
Hello,
I tried setting "No" for the option "Force SSL on checkout", but that didn't work. I've attached a screenshot of the Paypal plugin settings page.
Thanks!
Connie
I tried setting "No" for the option "Force SSL on checkout", but that didn't work. I've attached a screenshot of the Paypal plugin settings page.
Thanks!
Connie
Please Log in or Create an account to join the conversation.
13 years 11 months ago #74290
by nicolas
Replied by nicolas on topic Re: Proceed to checkout button not working
Hi,
You have the "force shipping regardless of weight" option turned on and you have the shipping view in your checkout workflow but not shipping methods selection on your website which indicates that your shipping methods are not configured or not properly.
Remove the shipping view of your checkout workflow if you don't need any shipping or configure properly your shipping methods. If you don't know why your shipping methods are not displaying, you can follow that FAQ:
www.hikashop.com/en/support/documentatio...ins-listing.html#faq
You have the "force shipping regardless of weight" option turned on and you have the shipping view in your checkout workflow but not shipping methods selection on your website which indicates that your shipping methods are not configured or not properly.
Remove the shipping view of your checkout workflow if you don't need any shipping or configure properly your shipping methods. If you don't know why your shipping methods are not displaying, you can follow that FAQ:
www.hikashop.com/en/support/documentatio...ins-listing.html#faq
Please Log in or Create an account to join the conversation.
Time to create page: 0.075 seconds