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13 years 10 months ago #80512 by harpo69
No shipping method shown was created by harpo69
Greetings,
I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!

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13 years 10 months ago - 13 years 10 months ago #80532 by Mohamed Thelji
Replied by Mohamed Thelji on topic No shipping method shown
Hi,

It should works with this configuration, can you send me a test account and a link to you website please ?
Last edit: 13 years 10 months ago by Mohamed Thelji.

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13 years 10 months ago #80534 by harpo69
Replied by harpo69 on topic No shipping method shown
I would be happy to, but I'm a little reluctant to send the site link with username/password info. Can I do this confidentially? The site is under construction, and a working site with similar url is up and functional. Also, please inform as to what is meant by "test account"?

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13 years 10 months ago #80562 by Jerome
Replied by Jerome on topic No shipping method shown
Hi,

You can send such type of information by private message.

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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13 years 10 months ago - 13 years 10 months ago #80667 by Mohamed Thelji
Replied by Mohamed Thelji on topic No shipping method shown
Hi,
The behavior of your checkout workflow is strange, did you modified some hikashop's files ?

- 2 error messages are displaid
- how did you add your message "Thank you for your purchase...."
- the address step isn't displaid

I don't think that the problem is coming from the shipping method.
Last edit: 13 years 10 months ago by Mohamed Thelji.

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13 years 10 months ago #80728 by harpo69
Replied by harpo69 on topic No shipping method shown
Hello,
I used the override function in Hikashop configuration/languages to change the h1 "Login or create a new account" to "Thank you for your purchase...check out here.", and to make "registration not allowed" disappear. (I don't need my customers to go through a login process).

I then used CSS to style the overridden h1 and to make "registration" go away.

I have returned the page to its original form, but it still doesn't show a shipping method. I would guess that making changes in the configuration/language section should have no effect on shipping?

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13 years 10 months ago - 13 years 10 months ago #80860 by Mohamed Thelji
Replied by Mohamed Thelji on topic No shipping method shown
The problem is coming from your front-end template ans we do not fix template issues.

(It's working fine with the "beez20" template).
Last edit: 13 years 10 months ago by Mohamed Thelji.

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13 years 10 months ago #80925 by harpo69
Replied by harpo69 on topic No shipping method shown
Greetings again,
Do you know if Hikashop has been successfully configured with Joomlashack templates in the past?

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13 years 10 months ago - 13 years 10 months ago #81199 by Xavier
Replied by Xavier on topic No shipping method shown
Hi,

We don't have feedbacks about that.
Last edit: 13 years 10 months ago by Xavier.

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13 years 10 months ago #82042 by hnelke
Replied by hnelke on topic No shipping method shown
Hello,

I have the same problem.
The checkout prozess says please choice shipping method.
But no shipping method is shown!!!???

I use an joomlashine template.....
But this could not be the reason.

Thanks Hubert

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13 years 10 months ago #82048 by Jerome
Replied by Jerome on topic No shipping method shown
Hi,

If your product have a weight and you have include the "shipping" step in your checkout workflow, HikaShop would try to load shipping methods.
If there is no shipping method activated, or no manual shipping method configure, HikaShop won't found any shipping and this message would be displayed.

Could you provides us some screenshots of your shipping configuration ?

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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13 years 10 months ago #82088 by hnelke
Replied by hnelke on topic No shipping method shown
Attached.

thanks Hubert

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13 years 10 months ago #82129 by Jerome
Replied by Jerome on topic No shipping method shown
Hi,

I see that you have some zone restrictions in your shipping methods.
What is the country in the address of your super admin ?

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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13 years 10 months ago #82147 by hnelke
Replied by hnelke on topic No shipping method shown
Germany.

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13 years 10 months ago #82206 by hnelke
Replied by hnelke on topic No shipping method shown
Hello,

Now I install joomla 2.5.8 and Hikashop 2.0.
But under joomla 2.5.8 i have the same problem.
I activate the "HikaShop manual shipping plugin" with two shipping methods. Tax zone is for all Germany (superuser, tax, and shipping method).

???
Thanks Hubert

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13 years 10 months ago #82377 by hnelke
Replied by hnelke on topic No shipping method shown
Hello,

I test your demo (frontend/backend).
You have also the same problem on your site.
You have a lot of shipping methods activated but only one (UPS) was shown.

Please help...
If this and other problems (like export problems) stay, then I ask for refund :( !!


Thanks Hubert

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13 years 10 months ago #82393 by gigi
Replied by gigi on topic No shipping method shown
I have a similar problem. No shipping method for any other country other than Australia which is where I am.

I have no zone restrictions that I can see but no shipping comes up for any other country.

Desperate to solve this.

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13 years 10 months ago #82471 by hnelke
Replied by hnelke on topic No shipping method shown
Hello,

I found my mistake I have made.
The products must have a weight.

More reason for errors ... see FAQ at the end of the following hikashop doku page:
www.hikashop.com/en/support/documentatio...-manual-listing.html

regards Hubert

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13 years 10 months ago #82488 by gigi
Replied by gigi on topic No shipping method shown
I have the weights in all my products so that is not the reason. Still trying to sort this out??

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13 years 10 months ago #82607 by Xavier
Replied by Xavier on topic No shipping method shown
Hi,

Could you give us a screenshot of one of your shipping method ? (which deliver for a country other than australia).

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