Catagory image not visible

Hello

New to Hikashop, first 24 hours, but so far, very impressed. At last a tol that doesn't make me pull my hair out. So first off, many thanks to the developers.

I have a problem which I appreciate may seem simple, but I have been unable to resolve it.

I have loaded an image for a category, in the categories control panel. No problem. And I can see it clearly in the backend. However, in the frontend it doesnot show. I checked firebug and the image does not have a pixel width.

<div class="hikashop_category_image" style="height:px;text-align:center;clear:both;">

I have read a couple of forums talking about adjusting settings in the Display - Content Modules section, but am somewhat confused. I do not see my categories there!

Can anyone please offer some advise or point me in the right direction of the appropriate help file.

Many thanks and thanks again, great tool

Badger

Hello, can anyone help with this? I'm sure you can't all be having the same problem, so someone has an answer... no?

I have uploaded an image for a category. It shows up in the backend, but not in the front end.

can anyone help.... please

many thanks

Hi badger!
Show me a link to your site.

Viocassel, many thanks

Here's the link to the page: www.jojozuzanna.com/index.php/oils

I had replaced the standard placeholder image with the client logo.
I have uploaded the image to the category and it is visible in the backend
In the content menu the category is set to 'div' and I have defined the parameters of the image size

In the Parent Category I have
Defined the Div Parameters (image width, Image and Title)
Set Image show to Yes

Also, do you know where in the documentation I have missed this?

Many thanks

Badger

I think I have the same problem (previously posted about this in another topic). The category listing image cannot be displayed (possibly because I am missing something) through the category menu. Once I click the product title, I can see the product image.

Hi Chance

Well, it looks like you and I are in this alone!

My site is now up and ready to go live for the client and this image problem is the only thing holding it up, so......... I'm gonna try again and go through all the documenation. For no one to have responded to us, I am assuming it must be very obvious. I will share here what I find. Perhaps you can do the same.

Must focus on other things for the next few hours, but will then begin this task again. I'm sure it will eventually seem simple!

Thanks

Hi,

Sorry for the delay, as explained at the top of the forum:
"The support will be delayed until January. Thank you for bearing with us in the mean time.."

So you have a empty height in the category listing and the images are not right generated.
Could you check in your server that there is not an image named "burning_55233263.jpg" in a thumbnail directory ?
And could you check that you have a folder named "thumbnail_130x130" ?
If not, could you check the write permissions access for the "media/com_hikashop/upload" folder ?
If the folder exists, could you check his write permissions too ?

Thanks,

No problem with the delay... Happy New Year to ya.

Absolute newbie, where's the thubnail directory?!

Many thanks

Sorry, ignore... just found it in the media directory! back in a mo.

OK,

Yes, there is the "burning_55233263.jpg" in a folder called 0x130
Yes I have a folder 130x130 - permissions 0755
Permissions for Upload folder - 0755 also

Hi,

It means that you have a configuration for the thumbnails with height 0 and width 130.
That's why the height in the style is empty (something that we had fixed for checkout and products but we may forgot to fix it in the category section).
Could you check the configuration of your category listing menu in HikaShop > Display > Content Menu ?

I will check the category listing code on my side and see if the patch is present.
I don't know when you have downloaded HikaShop but if it was before the half of December, you could re-download HikaShop in order to have several minor fixes.

Regards,

Actually I just downloaded it on dec 31st! com_hikashop_starter_2.0.0_2012-12-31

Okay, I've gone through all the items in Content Menus. Main categories (category) and sub catgories (product) and I've set the div perameters to 130 x 130 and............ they're all now showing up.

Many thanks, I didn't think to set the width and height. Ooops!