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Inventory pulled too early

13 years 8 months ago #92957 by adeptdesigns
Hi,

How can I set the inventory to not be removed from the store until after that sale is complete? Right now, if they click checkout and then back out at the PayPal screen, the inventory is removed. I would like for the inventory to stay in the system until after the payment has been sent.

Is this possible?

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13 years 8 months ago #92960 by nicolas
Replied by nicolas on topic Inventory pulled too early
Hi,

You need to turn on the option "Update the product stock on confirmed status" of the config for that.

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13 years 8 months ago #92967 by adeptdesigns
Thank you!

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13 years 3 months ago #115606 by mindstorm
i can't find this feature?? I must be over looking it.. can you direct me to it!
:sick:

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13 years 3 months ago #115627 by Xavier
Replied by Xavier on topic Inventory pulled too early
Hi,

This option is in Configuration > Main > Product

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13 years 1 month ago #124193 by aheng5
HI,

I've made the changes, but the "stock availability" is not showing when set to created status

I also want to show the inventory reduced when an order is in create status.

See attached config screen.
Please let me know what I am doing wrong. I have refreshed my browser and enter other orders after I made these changes.
Thanks

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13 years 1 month ago #124259 by Xavier
Hi,

If you want to change the stock on created order, you have to disable the option "Update the product stock on confirmed status".

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