Related Products Not Showing

Hi,

I'm trying to display related products. I have followed the procedure at

www.hikashop.com/fr/support/67-hikashop-...ont-end.html#related

but related products still do not display.

I've attached some config screenshots. Please can anyone suggest what could be wrong or if there's anything I can check?

Thank you,
Mark.

Hi Mark,

Does your Module position option is a module position from your front-end template ? also did you followed this step :

3. In the configuration of HikaShop, click on the "Select" button of the "Modules under the product page" option. Set your related module to published and click on OK. Then, save the configuration.

Hi Mohamed,

Thank you for your reply. Yes, it is a valid module position. Also I did follow the step shown (please see screenshots).

Is there anything else I can check?

Regards,
Mark

Hi,

As I can see in the second screenshot, the plugin "Related products" is unpublished.

Hi , thanks for your reply.

I didn't publish the module as it says not to publish it in the procedure www.hikashop.com/support/documentation/i...ct-form.html#related :-

How to display your related products below your products:
1. Create a new module of the type "HikaShop content module" via the joomla modules manager and leave it unpublished in the joomla options of the module.

Even if I do publish the module, it still does not display. I have tried different template module positions.

Please can you suggest anything else I can try?

Many thanks,
Mark

Hi,

As the documentation says and as Mohamed told you, in the configuration of HikaShop, click on the "Select" button of the "Modules under the product page" option. Set your related module to published and click on OK. Then, save the configuration.

You didn't provide any screenshot of the configuration showing that you had added the related products module to the "Modules under the product page" option of the configuration.
I suppose that it's probably what you're missing.

In any case, if you use a recent version of HikaShop, the related products module is already installed by default and already setup to be displayed under the product page. All you need to do is to add products as related products in your products.

Yes, that's fixed it.

Thank you Nicolas and Mohamed.

Regards,
Mark.

You state "In any case, if you use a recent version of HikaShop, the related products module is already installed by default and already setup to be displayed under the product page. All you need to do is to add products as related products in your products."

My current version is Business 2.1.3 and I don't find this...I added related products and they do not appear...

Hi,

Can you give us a screenshot of the "Related products" module configuration (HikaShop and Joomla configuration) ?
And too a screenshot of a product with related products (backend, product edition page) ?