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Order Creation Email shows wrong Customer Email
- electronsi00
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13 years 3 months ago #113846
by electronsi00
Order Creation Email shows wrong Customer Email was created by electronsi00
Hi
The Order Creation Email has the wrong Customer Email address showing within the text. I did a test purchase and the customer email I used during registration was " ll@ll.com" , but the Order Creation email has my personal email address in there as the customer email. It has the same email I used in the Order creation notifications email address and Payment notifications email address in the configuration.
Please advise, thank you.
The Order Creation Email has the wrong Customer Email address showing within the text. I did a test purchase and the customer email I used during registration was " ll@ll.com" , but the Order Creation email has my personal email address in there as the customer email. It has the same email I used in the Order creation notifications email address and Payment notifications email address in the configuration.
Please advise, thank you.
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13 years 3 months ago #113890
by Mohamed Thelji
Replied by Mohamed Thelji on topic Order Creation Email shows wrong Customer Email
Hi,
I think that it's probably using the email address that you have set through the registration step, so can you test it again and tell me if that's the case ?
I think that it's probably using the email address that you have set through the registration step, so can you test it again and tell me if that's the case ?
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13 years 3 months ago #114017
by electronsi00
Replied by electronsi00 on topic Order Creation Email shows wrong Customer Email
Hi.
Yes, that is what it is doing.I changed the email in the configuration and it used that same address in the Order Creation email.
How do I set it so it uses the customer's email address?
Yes, that is what it is doing.I changed the email in the configuration and it used that same address in the Order Creation email.
How do I set it so it uses the customer's email address?
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13 years 3 months ago #114175
by nicolas
Replied by nicolas on topic Order Creation Email shows wrong Customer Email
Hi,
That's indeed a bug of the latest version. We've fixed it and published a new build.
Please download HikaShop again on our website and install it on yours and that will fix the problem.
That's indeed a bug of the latest version. We've fixed it and published a new build.
Please download HikaShop again on our website and install it on yours and that will fix the problem.
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13 years 3 months ago #114227
by electronsi00
Replied by electronsi00 on topic Order Creation Email shows wrong Customer Email
Hello
I installed the latest build (7-17) but the problem still remains. The customers email was tested at zz@zz.com, but it still showed the email I put in the configuration section.
Thank you for your attention to this matter.
I installed the latest build (7-17) but the problem still remains. The customers email was tested at zz@zz.com, but it still showed the email I put in the configuration section.
Thank you for your attention to this matter.
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13 years 3 months ago #114341
by nicolas
Replied by nicolas on topic Order Creation Email shows wrong Customer Email
Hi,
Ok, we did a few more tests and published a new build which should definitely fix the problem.
Can you try again ?
Ok, we did a few more tests and published a new build which should definitely fix the problem.
Can you try again ?
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13 years 3 months ago #114369
by electronsi00
Replied by electronsi00 on topic Order Creation Email shows wrong Customer Email
That fixed it, thanks!
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