adding products with different materials/costs

-- url of the page with the problem -- :site shop not yet live.
-- HikaShop version -- : 2.2.1
-- Joomla version -- : 2.5.8

I am struggling to implement a jewellery shop where each product is available in different materials (e.g 9 ct gold, 18 ct gold etc) each with different price. Thus far tried using characteristics with different price for each, but the price for 18 ct gold product is being added to the 9 ct gold option and not replacing it.

now sorted, think I had copied characteristics and options hence duplication- sorry...

Hi,

"Characteristics" makes an override of the product page. It changes it.
"Options" is an additional product link to the current product, it add his price to the linked product.

Regards,

thanks- now getting 'out of stock' message when testing the cart- we have approx. 50 products, mainly wedding and engagement rings. Each ring is available in 4-6 different materials, each a different price, also in a range of sizes, all made to order. However, trying to implement this, am getting out of stock when trying to select any size other than 'unknown'. Does hikashop create a 'product' for 6 materials and 20 ring sizes, eg 120 products? If so, can we control the stock levels so that the out of stock message does not appear? thanks...

Yes, if you're using characteristics, a variant is generated for each combination. You can click on the "manage variants" button of your product when you edit it to access the list of its variants and configure the quantity of each variant.

thanks- is there any other way to structure this, as the size 'field' does not affect prices and it would be good to avoid having many hundreds of product variants, each of which would need to be managed? thanks!

If you use an option instead of a characteristic, it won't be the case. Another solution is to create a custom field of the table "item" but that is only possible in the Business edition.

thanks, trying to add an option for ring size, but going into the product and clicking add option just then takes me back to the prpduct itself with no way to create the option and the choices for that option...

Hi,

I don't understand your problem. I understand that you have a problem but I can clearly see what it is.
Can you provide a screenshot of something which will help us ?

Thanks

Hi, after a bit of digging, I have discovered that, in order to add no-cost options to a product, you first have to create another PRODUCT (e.g. ring size) and THEN add this as an option. Seems needlessly complicated! But working now, thanks for your help thus far...

Still struggling with the set-up of product materials/prices- now OK, and choosing size of ring. Now getting 'The product is not available' error when testing the purchase, despite the product stock set up as unlimited. screen shot attached...

Since you probably don't have any price in your options, you must turn on the option "display add to cart button for free products" or the system won't allow you to add free options to the cart.

thanks, that has fixed this problem now...

Hi, slowly moving forward with the jewellery shop. Current questions-
1. how to adjust the height of divs in category listing

temp shop page on this url- www.shirleyparisjewellery.co.uk/hikashop.html
2. how to not display option on category view and how to get thumbnail photo to centre in div-
on this url-
www.shirleyparisjewellery.co.uk/hikashop...ngs-online-shop.html

correction- example engagement ring and ring size option shown on this page-
www.shirleyparisjewellery.co.uk/hikashop...ngs-online-shop.html

Ideally I do not want the ring size option to be seen until a ring has been selected, and then do not want an image associated with it...

Hi,

It is possible to implement such thing but it will require some PHP and Development skills.
You will need to edit some product views in order to change how the dropdown are displayed, adding some javascript to hide the dropdowns, add some javascript to trigger when a dropdown value is changed and show/hide other characteristics dropdowns depending to the selected values.

For the images, it is actually not possible. If a variant does not contains an image, the image of the main product is used.
But you can use the "image gallery" to select several times the same images for your variants (or do it thanks to the import).

Regards,

thanks for the info, a bit disappointing though to have to edit code for what is a fairly universal requirement...

Hi again,
picking up the project again- getting confused re the config of characteristics. To summarise-
we are setting up a jewellery site, mainly expensive rings (wedding, engagement etc) and also earrings. Trying to create a 'sample' product for each type, then copy the product and change the prices, description etc. Created a characteristic called 'Choose ring Material' eg 9 ct gold £600, 18 ct white gold £1200, 18 ct yellow gold £1100 etc. And trying to reuse this characteristic on second copy of the product and editing the values. The second product is not picking up the char.and instead even when selecting a different material keeps coming back with a 'static' price. also is it possible to have say 6 material choices in general and for a specific product only have 4-5 of these? if so, how can this be done?
Test website on this url;- www.shirleyparisjewellery.co.uk/hikashop...t-ring-ref-2001.html this page works OK but this page does not-
www.shirleyparisjewellery.co.uk/hikashop...g-ring-ref-2002.html

thanks for any assistance!!

Hi,

You seems to be using an option and not variants for your products.
Thanks to post a screenshot of your product edition page.

If you use the options, you can change the price depending on the product, but with the variants you can.
You have to create a characteristic via the menu "Products > Characteristics" and add this characteristic to the product, and not on a product used as an option in your main products.