Removing the watermark

Bugger101
Topic Author
Offline

15 years 7 months ago - 12 years 8 months ago #8629 by Bugger101

Removing the watermark was created by Bugger101

Hello,

I am having trouble removing the watermark. I delete it by clicking on the trash can, then it reappears. I tried making th opacity 0% and still nothing.

Also, I changed the size of my thumnails to 200, and the images went blurry, so I am now trying to re-upload them, and all I am getting is a black square (my images all have black backgrounds).

Any help would be greatly appreciated

Thanks!

Last edit: 12 years 8 months ago by Bugger101.

Please Log in or Create an account to join the conversation.

nicolas
Offline

15 years 7 months ago #8636 by nicolas

Replied by nicolas on topic Re: Removing the watermark

Hi,

That's a known problem which will be fixed in next release. In the meant time, you can edit the file administrator/components/com_hikashop/controllers/toggle.php and change the line:
$newConfig->$namekey = $val;
to:
$newConfig->$val='';

Then, you should be able to delete the waterwark.
Concerning the size of your thumbnails, after changing it, you need to delete them in the folder media/com_hikashop/upload/thumbnails and the thubmnails will be recreated automatically by HikaShop when it has to display them. That will be faster than reuploading all your images.

Please Log in or Create an account to join the conversation.

Bugger101
Topic Author
Offline

15 years 7 months ago #8645 by Bugger101

Replied by Bugger101 on topic Re: Removing the watermark

Thanks so much for the help with the thumbnail resizing, you saved me a heap of time! :woohoo: :woohoo: :woohoo:

For the watermark, I could find the file with toggle on the end - have attached a snipping for you to see what is available. Tried doing a search for that line in cpanel, and nothing came up... :blink:

Thanks for your help

Please Log in or Create an account to join the conversation.

nicolas
Offline

15 years 7 months ago #8646 by nicolas

Replied by nicolas on topic Re: Removing the watermark

You're looking at the folder components/com_hikashop/controllers and not the folder administrator/components/com_hikashop/controllers

Please Log in or Create an account to join the conversation.

Bugger101
Topic Author
Offline

15 years 7 months ago #8660 by Bugger101

Replied by Bugger101 on topic Re: Removing the watermark

Thanks for that, the watermark is gone now

Now there is an issue with the 2 category images that used to have the watermark on them. When I upload any image, the result is a black square.

I went into cpanel and deleted all the files with the category image names, and still not working...

Thanks

Please Log in or Create an account to join the conversation.

nicolas
Offline

15 years 7 months ago #8662 by nicolas

Replied by nicolas on topic Re: Removing the watermark

How come the thumbnails were generated correctly before and now the images are black ? Did you change your server settings ? Does it work if you reupload your images ?

Please Log in or Create an account to join the conversation.

Bugger101
Topic Author
Offline

15 years 7 months ago #8663 by Bugger101

Replied by Bugger101 on topic Re: Removing the watermark

Im not sure why? Nope, didnt change any server settings, and have tried reuploading and still the same thing. The only thing I can think of is maybe the images are being created huge, and I am seeing the corner of an image with a black background, if that makes sense?

Something to do with the watermark me thinks...

Please Log in or Create an account to join the conversation.

nicolas
Offline

15 years 7 months ago #8664 by nicolas

Replied by nicolas on topic Re: Removing the watermark

If the watermark is removed, then you should not have problems with it.
Black thumbnails generation can come from two things: the watermark which is not good or your server settings. Black thumbnails is a typical problem when you have GD not configured properly or the image is not valid or something like that.

Could you make a screenshot of your options in the tab files of the configuration ?

Please Log in or Create an account to join the conversation.

Bugger101
Topic Author
Offline

15 years 7 months ago #8707 by Bugger101

Replied by Bugger101 on topic Re: Removing the watermark

Yep, please see attached

Please Log in or Create an account to join the conversation.

nicolas
Offline

15 years 7 months ago #8716 by nicolas

Replied by nicolas on topic Re: Removing the watermark

We need to see the options themselves in the tab files and not just the tab bar

Please Log in or Create an account to join the conversation.

Bugger101
Topic Author
Offline

15 years 7 months ago #8717 by Bugger101

Replied by Bugger101 on topic Re: Removing the watermark

of all the tabs?

Please Log in or Create an account to join the conversation.

nicolas
Offline

15 years 7 months ago #8719 by nicolas

Replied by nicolas on topic Re: Removing the watermark

We want to see this: www.hikashop.com/media/doc/config_form_images.png

Please Log in or Create an account to join the conversation.

Bugger101
Topic Author
Offline

15 years 7 months ago - 15 years 7 months ago #8722 by Bugger101

Replied by Bugger101 on topic Re: Removing the watermark

Oh, ok!

Last edit: 15 years 7 months ago by Bugger101.

Please Log in or Create an account to join the conversation.

nicolas
Offline

15 years 7 months ago #8724 by nicolas

Replied by nicolas on topic Re: Removing the watermark

I see that you still have your watermark. Did you try to remove it and upload images after ?

Please Log in or Create an account to join the conversation.

Bugger101
Topic Author
Offline

15 years 7 months ago #8726 by Bugger101

Replied by Bugger101 on topic Re: Removing the watermark

Yes, the watermark has gone from the pictures, but now when I try to upload new images, I get a blank square...

Please Log in or Create an account to join the conversation.

nicolas
Offline

15 years 7 months ago #8729 by nicolas

Replied by nicolas on topic Re: Removing the watermark

Could you give us an access to your back end so that we can test the problem ?

Please Log in or Create an account to join the conversation.

Bugger101
Topic Author
Offline

15 years 7 months ago #8732 by Bugger101

Replied by Bugger101 on topic Re: Removing the watermark

yes, I couldnt find where to PM you... :huh:

Please Log in or Create an account to join the conversation.

nicolas
Offline

15 years 7 months ago #8739 by nicolas

Replied by nicolas on topic Re: Removing the watermark

You can use our contact form: www.hikashop.com/en/support/contact-us.html

Please Log in or Create an account to join the conversation.

nicolas
Offline

15 years 7 months ago #8746 by nicolas

Replied by nicolas on topic Re: Removing the watermark

The watermark wasn't removed from your configuration. I removed it and it worked.

It seems that you have a problem with the GD library on your website which prevents HikaShop from processing the images.

Please Log in or Create an account to join the conversation.

Bugger101
Topic Author
Offline

15 years 7 months ago #8749 by Bugger101

Replied by Bugger101 on topic Re: Removing the watermark

Thanks so much!

Sorry to seem either daft or drunk... what is GD library?

Thanks!

Please Log in or Create an account to join the conversation.

Time to create page: 0.255 seconds