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Contact us from customer email field
- magickarle
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11 years 1 month ago #215436
by magickarle
Contact us from customer email field was created by magickarle
-- url of the page with the problem -- : Sofasurmesure.com
-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.1
Hi. Is there a way to automatically change the 'from' to the email field of the 'contact us' form.
This will allow to reply to the user instead of copy pasting the email back.
-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.1
Hi. Is there a way to automatically change the 'from' to the email field of the 'contact us' form.
This will allow to reply to the user instead of copy pasting the email back.
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11 years 1 month ago #215452
by nicolas
Replied by nicolas on topic Contact us from customer email field
Hi,
The from cannot be changed.
However, hikashop set the reply to field of the emails automatically to the email of the client. So if you click on the reply button of your email client when you have that email opened, you'll see that you'll be replying to the client.
So what you want to do is already the way you want it.
The from cannot be changed.
However, hikashop set the reply to field of the emails automatically to the email of the client. So if you click on the reply button of your email client when you have that email opened, you'll see that you'll be replying to the client.
So what you want to do is already the way you want it.
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- magickarle
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11 years 1 month ago #215471
by magickarle
Replied by magickarle on topic Contact us from customer email field
I don't see in the to the client's email.
And when I reply , only info@sofasurmesure.com is showing in to. Is it only me?
And when I reply , only info@sofasurmesure.com is showing in to. Is it only me?
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11 years 1 month ago #215472
by magickarle
Replied by magickarle on topic Contact us from customer email field
Ah found the problem. Emai client on my phone. I tried with maildroid and if I do reply to all now it works.
Thanks!
Thanks!
The following user(s) said Thank You: Jerome
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