Does not let me change currency for price from euro to usd

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  • Hikashop Business
10 months 2 weeks ago #335937

-- HikaShop version -- : 4.4.3
-- Joomla version -- : 4.02
-- PHP version -- : 7.4
-- Browser(s) name and version -- : chrome firefox
-- Error-message(debug-mod must be tuned on) -- : Cant change or add price in $ USD

Hi, i have price only in $ USD and so i unpublished euro as a currency and went to the product settings. Under Restrictions i removed price in Euro and added in $usd, but it never saved price in $ usd.
So i changed Euro to Usd - and it does not saved either.
I use to configure Hikashop easily before and done the same on Joomla 3. But this site is on Joomla 4.
Is there any way it can be fixed or i do something wrong?

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10 months 2 weeks ago #335948

Hi,

I'm not able to reproduce the problem on my end. Can you confirm that you clicked on the "save" button at the top of the product edit page after deleting the old price and adding the new one to the prices listing ? If you don't, then it would do exactly what you describe, discarding your changes if you check the product again without saving the changes first.

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  • Hikashop Business
10 months 2 weeks ago #335961

After I select Ok button the page for the product is closed and no option to use upper Save button.

This message contains confidential information


please feel ok to log in and play with any products. Thank you

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10 months 2 weeks ago #335965

Hi,

I'm not able to login into your backend. I'm getting the error:

Warning
Login denied! Your account has either been blocked or you have not activated it yet.

Could you double check the access please ?

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  • Hikashop Business
10 months 2 weeks ago #335987

ok, activated and loging works now. sorry.

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10 months 2 weeks ago #335993

Hi,

I'm now able to login.
However, I don't see any problem with the currency change for prices on your backend.
I tried with the products PRO_price action Components and Pink sandals and for both I was able to change it without a problem.
So I can only suppose the issue is a methodology problem, as I was thinking when I wrote www.hikashop.com/forum/4-how-to/903239-d...o-to-usd.html#335948
So I illustrate what I wrote previously with a screenshot so that you can better understand where you need to click after changing the currency of a price. Hopefully that will help.
i.imgur.com/Qwat4VP.png

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  • Hikashop Business
10 months 2 weeks ago #336005

yes, I understand the Save button after Ok button. I am not sure what after Ok button the page was closing and give me no chance to click on the Save button. It starts working now. and now i am able to use Save button after OK button. Thank you for your attention and time for support.

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