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Donation custom field

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1 year 2 weeks ago #368479 by wrina iamwe
-- HikaShop version -- : 6.1.0
-- Joomla version -- : 5.3.3

Hello,
I am attempting to create a donation custom field - it is not working. Has the process changed?

Table: item
Column name: amount
The following user(s) said Thank You: ssnobben

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1 year 2 weeks ago #368481 by nicolas
Replied by nicolas on topic Donation custom field
Hi,

No, it hasn't changed.
What do you mean by "it's not working" ?
Do you get an error when creating the field ? If so, what is the error ?
Or do you mean that you created the field, but it is not taken into account ?
Or something else ?

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1 year 2 weeks ago - 1 year 2 weeks ago #368498 by wrina iamwe
Replied by wrina iamwe on topic Donation custom field
Great I have the correct inputs - pic included.

Please see images:
The donation field either does not appear, or the donation amount does not appear during checkout.

VIEW: build.advancn.org/service-menu-link/prod...20-wedding-officiant
Last edit: 1 year 2 weeks ago by nicolas.

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1 year 1 week ago #368499 by nicolas
Replied by nicolas on topic Donation custom field
Hi,

The custom field settings are ok.
Can you check that the donation plugin is enabled in the Joomla plugins manager ?
Also, could you provide a screenshot of its settings ?

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1 year 1 week ago #368502 by wrina iamwe
Replied by wrina iamwe on topic Donation custom field
Hello Nicolas,
Yes, the plugin is enabled. Yet, the donation plugin is not appearing on the page.

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1 year 1 week ago #368506 by nicolas
Replied by nicolas on topic Donation custom field
Hi,

There must be something missing. Please provide a backend access via our contact form so that we can check the situation directly.
www.hikashop.com/support/contact-us.html

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