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URL in confirmation email

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15 years 7 months ago #9362 by williamstdd
I am not getting the URL in the confirmation email for downloads. It is in the order when I view my orders, just not in the email. What do I need to change? (If the answer is already in the forum, I did look and it appeared I did not need to do anything. Maybe I did not hit the right thread.)

Cheers,
Todd

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15 years 7 months ago #9373 by nicolas
There is just not that link in the email. The user needs to go to his order page in order to download the files.

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15 years 7 months ago #9382 by williamstdd
Okay, I figured out the problem (lack of user knowledge) and decided to post the results so others may find the answer. Please correct me if I am wrong, but this is the way it seems to work.

To have download you must use some form of registration. The "no registration" option does not work, since they have no way to get to the order to see it. Hence, in the complete context of my question, I had "no registration turned on and the emails had no linked. With either "Simplified Registration" or "Registration" emails have the link. Now that I understand it, it makes perfect sense.

Cheers,
Todd

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15 years 7 months ago #9399 by nicolas
Ah yes, you would be able to sell downloadable goods if the users can't register since they will need to be logged in with their account to be able to download the file (so that hikashop can check that they have bought the product... otherwise, anyone would be able to do so once the link would get out).

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