VAT calculation issues / Bug?

-- HikaShop version -- : 3.0.0
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.5.38
-- Browser(s) name and version -- : all

Good morning

We're still finishing to test completely Hika 3.0.0 on our testing environment before going live...

We noticed a strange behaviour during the taxes (VAT) calculation.

Basically we are based in Switzerland (VAT 8%) and we apply VAT only when an product is shipped in Switzerland. We know this fact only when a customer is logged and indicates the delivery address.

Further we propose an UPS shipment option when a product must be shipped abroad. If it is shipped within Switzerland, only SwissPost option is proposed and the 8% VAT is added to the cost of the product

So normally (and so far with 2.6.4) as long as a product is added to the cart without a login, no taxes are indicated on the checkout page in the summary.

But with version 3.0.0, a 8% VAT is automatically calculated and added to the cost of product, please see image 1.

Then if I login (account with delivery abroad, here in Italy on image 2), the 8% VAT remains and the UPS option shipment is not proposed.

But now if I restart from scratch a new session with immediate login before adding product to the cart, when I add a product to the cart, everything is correct. No VAT displayed and UPS shipment proposed. Please see image 3

Sounds like a bug and not a configuration issue... would you please confirm ? VAT issues are quite important and foreign customer wouldn't understand what are these 8% is automatically added to the cost of their products!

Wish you a nice week-end

Jean-Loup

Hi,

What you're describing indeed looks like a bug where the tax change isn't taken into account for the refresh of the cart block.
I'm however not able to reproduce it on my end.
And I actually don't see the problem on your website either.
When I access your checkout after adding a product to the cart, I don't see any tax on the checkout page:

Hello Nicolas

I guess it is due to the geolocation. If I connect through a proxy to my website I don't have the taxes added. But connecting from Switzerland where I am always show a VAT on the summary.

I tried to change also the main zone for Europe for instance but I still have the VAT.

At least my last try was successful when I logged in with a "foreign" account, it updated the cart and added the UPS option...

So we can live with it. But it wasn't the case with 2.6.4!

Thank you for your help

JL

Hi,

If you have the geolocation plugin enabled, then yes, it will take over the main tax zone of your HikaShop configuration. So if you're in Switzerland, the tax will display before being logged in.
That should also be the case with the 2.6.4.

But then it shouldn't matter since the people seeing the tax, will actually have to pay it since their address will most likely be in Switzerland.

Thanks Nicolas