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No stars visible and vote impossible
11 years 10 months ago #181867
by enoailly
No stars visible and vote impossible was created by enoailly
-- url of the page with the problem -- :
cloveo.fr
-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3
-- PHP version -- : 5.5
-- Browser(s) name and version -- : All
Hi,
I am currently facing an issue with vote system.
I did a flush of the cache, and since, i can not see stars anymore.
I can only see a figure between brackets (u can see it on the home page of the site)
And i can not vote neither.
Any helps/suggestion welcome !
Thx in advance to all of you who can help.
brgds
Emmanuel.
-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3
-- PHP version -- : 5.5
-- Browser(s) name and version -- : All
Hi,
I am currently facing an issue with vote system.
I did a flush of the cache, and since, i can not see stars anymore.
I can only see a figure between brackets (u can see it on the home page of the site)
And i can not vote neither.
Any helps/suggestion welcome !
Thx in advance to all of you who can help.
brgds
Emmanuel.
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11 years 10 months ago #181875
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic No stars visible and vote impossible
Hi,
You got a javascript error in your webpage.
As you can see, the error is in a javascript file named "yt-script.js" (which is not related to HikaShop).
Because of this error the rest of the javascript is no processed, so the stars are not initiliazed.
More than that, you have some views override so the HTML content you're using is the "old" start system.
Using the new view content could help you to be less sensible to javascript errors but such fatal error stop all javascript processing so... you have to fix it.
Regards,
You got a javascript error in your webpage.
Code:
yt-script.js:286 Uncaught TypeError: Cannot read property 'getProperty' of null
Because of this error the rest of the javascript is no processed, so the stars are not initiliazed.
More than that, you have some views override so the HTML content you're using is the "old" start system.
Using the new view content could help you to be less sensible to javascript errors but such fatal error stop all javascript processing so... you have to fix it.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
The following user(s) said Thank You: enoailly
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