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HikaMarket Multi-vendor - The vote does not work
10 years 6 months ago - 10 years 6 months ago #236770
by neo191987
HikaMarket Multi-vendor - The vote does not work was created by neo191987
-- HikaShop version -- : 2.6.2
-- Joomla version -- : 3.4.8
Hello I have a problem with voting vendors. The vote is not saved if you use only vote and comment on it at all not working. It must be connected to voting and comment but there cannot be voted helpful comment. Also not displays the information of the vendor and show some stars are not supposed to be there.
-- Joomla version -- : 3.4.8
Hello I have a problem with voting vendors. The vote is not saved if you use only vote and comment on it at all not working. It must be connected to voting and comment but there cannot be voted helpful comment. Also not displays the information of the vendor and show some stars are not supposed to be there.
Last edit: 10 years 6 months ago by neo191987.
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10 years 6 months ago #236797
by Xavier
Replied by Xavier on topic HikaMarket Multi-vendor - The vote does not work
Hi,
Please give us a backend and a FTP access to your website in order to debug that issue directly.
You can send the informations via our contact form with a link to this topic in your message.
For the vote stars not desired, you can edit the view "vendor / show" and remove the code near the call of the "vote / mini" view.
Please give us a backend and a FTP access to your website in order to debug that issue directly.
You can send the informations via our contact form with a link to this topic in your message.
For the vote stars not desired, you can edit the view "vendor / show" and remove the code near the call of the "vote / mini" view.
The following user(s) said Thank You: neo191987
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10 years 6 months ago #236907
by neo191987
Replied by neo191987 on topic HikaMarket Multi-vendor - The vote does not work
I sent you the necessary information.
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10 years 6 months ago #237101
by Xavier
Replied by Xavier on topic HikaMarket Multi-vendor - The vote does not work
Hi,
I just fixed the issue on your website. There was indeed a mess for the vendor rating, the values were not get on views.
We will fix it on our end too.
Regarding the display of the vote at the top of the page, I edited you view "vote / mini" in order to not display them on vendor page.
For the helpful feature, if you tried on local, so it's normal that you were not able to use it.
We have a session and IP check, so the customer who posted the comment can't vote for it.
I just fixed the issue on your website. There was indeed a mess for the vendor rating, the values were not get on views.
We will fix it on our end too.
Regarding the display of the vote at the top of the page, I edited you view "vote / mini" in order to not display them on vendor page.
For the helpful feature, if you tried on local, so it's normal that you were not able to use it.
We have a session and IP check, so the customer who posted the comment can't vote for it.
The following user(s) said Thank You: neo191987
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10 years 5 months ago - 10 years 5 months ago #239208
by RHMAgency
Replied by RHMAgency on topic HikaMarket Multi-vendor - The vote does not work
I'm sorry i misread the comment and i unable to delete this post....
Mind sharing that code? I am also having the same issue when "voting" on a vendor page. The vote does not count toward the overall rating and stays grayed out. Thank you.
Mind sharing that code? I am also having the same issue when "voting" on a vendor page. The vote does not count toward the overall rating and stays grayed out. Thank you.
Last edit: 10 years 5 months ago by RHMAgency.
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10 years 5 months ago #239221
by nicolas
Replied by nicolas on topic HikaMarket Multi-vendor - The vote does not work
Hi,
The fix has been included in HikaShop 2.6.3 so if you update, you'll get the modification to fix that.
The fix has been included in HikaShop 2.6.3 so if you update, you'll get the modification to fix that.
The following user(s) said Thank You: RHMAgency
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