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Order sorting disfunctional

2 weeks 6 days ago - 2 weeks 6 days ago #100000382 by yerg55
-- HikaShop version -- : 6.7.1
-- Joomla version -- : 6.2.0
-- Browser(s) name and version -- :  Firefox 157.0

Below is how I've got the sorting order to meet AustPost default label.
Looks 100% to me



What the CSV received contains which doesn't match
Code:
"user_email";"shipping_address_city";"shipping_address_firstname";"shipping_address_lastname";"shipping_address_post_code";"shipping_address_state";"shipping_address_street";"shipping_address_telephone";"billing_address_city";"billing_address_firstname";"billing_address_lastname";"billing_address_post_code";"billing_address_state";"billing_address_street";"billing_address_telephone" "account@gmail.com";"Horsham";"Peter";"Young";"3400";"Vic";"45 Smith Street";"0400123456";"Horsham";"Peter";"Young";"3400";"Vic";"45 Smith Street";"0400123456"
What am I stuffing up this time? :wink:
Last edit: 2 weeks 6 days ago by yerg55. Reason: Clarity

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2 weeks 6 days ago #100000385 by nicolas
Replied by nicolas on topic Order sorting disfunctional
Hi,

You set it up correctly: this is a bug in HikaShop. In the order export, the address columns are split into shipping_address_... and billing_address_... columns, and the "Column order and labels" list did not recognise them. They were added after your other columns in their default order, which is why the email comes first, and the labels you type for them were ignored.

We fixed it on our end. Download the install package of HikaShop on our website and install it on yours in order to get the patch. No need to change your mass action: run it again.

The file will then start with the shipping first name, last name, street, city, post code, state and telephone, then the email, in the order you set, with your labels. The billing address columns still come at the end of each line, in the same order. Your AustPost import should be able to ignore them.

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