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export orders in csv - wrong results
11 years 11 months ago #175119
by rantaplan
export orders in csv - wrong results was created by rantaplan
-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.6
Hi and congratulation for your component.
I have hikashop 2.3.3.
My problem is when i try to export my orders with mass action to csv file, it brings me only the last order and not all orders in state created that i have my filter.
Inside the mass action when i put the button Process it brings me all orders with is right.
thank you
-- Joomla version -- : 3.3.6
Hi and congratulation for your component.
I have hikashop 2.3.3.
My problem is when i try to export my orders with mass action to csv file, it brings me only the last order and not all orders in state created that i have my filter.
Inside the mass action when i put the button Process it brings me all orders with is right.
thank you
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11 years 11 months ago #175133
by Xavier
Replied by Xavier on topic export orders in csv - wrong results
Hi,
Please give us a screenshot of your mass action settings.
Thanks to that we will see if there is a setting error, or we will be able to reproduce the issue on our end.
Please give us a screenshot of your mass action settings.
Thanks to that we will see if there is a setting error, or we will be able to reproduce the issue on our end.
The following user(s) said Thank You: rantaplan
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11 years 11 months ago #175208
by rantaplan
Replied by rantaplan on topic export orders in csv - wrong results
Thanks for the reply,
i send you my settings and the csv files
i send you my settings and the csv files
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11 years 11 months ago #175232
by nicolas
Replied by nicolas on topic export orders in csv - wrong results
Hi,
The issue is with your mass actions triggers. If you set a trigger for an "on after order is..." you'll get only the information on that product in your mass action trigger.
If you want to get all the orders in a CSV in an automated fashion, it's the "every minute/hour/day/week" trigger that you want to use instead and in that case, it will work like when you click on the "process" button.
The issue is with your mass actions triggers. If you set a trigger for an "on after order is..." you'll get only the information on that product in your mass action trigger.
If you want to get all the orders in a CSV in an automated fashion, it's the "every minute/hour/day/week" trigger that you want to use instead and in that case, it will work like when you click on the "process" button.
The following user(s) said Thank You: rantaplan
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