No custom fields shown when creating filter

-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.6.3
-- Browser(s) name and version -- : CHROME

I'm trying to create a filter for a custom field (created in the product table). However, when I select "custom field" on the create filter page, no custom field is shown in the drop down.

I attached the screenshots.

Hi,

Only custom fields with defined values ( of the type "checkbox", "single dropdown", "multiple dropdown", "radio" ) will show there.

I already specified those qualities for the custom fields. However, nothing shows up still.

Hi,

Then I don't see why that wouldn't work.
Please provide a backend access along with a link to this thread via our contact form so that we can check your settings :
www.hikashop.com/support/contact-us.html

I sent the information via the contact us page. thanks!

Hi,

I did a check on your website and it works fine:
take.ms/E3aPt
Please note that you need to save the field once with its category selected for the custom fields selector to display custom fields.
I left my test filter on your website so that you can see what I did.

I see!! What I was missing was I didn't hit the save button.

Thank you very much!! Very appreciate your support :]