- Posts: 3
- Thank you received: 0
Usability question - Coupon code entry
12 years 7 months ago #142191
by atombc
-- url of the page with the problem -- :
ig3.staging-exquison.info/shop-clearball...-grip-clearball.html
-- HikaShop version -- : Business
-- Joomla version -- : 2.16
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message
We have coupon discounts in our store. We noticed that some customers, once they entered their coupon code, inadvertently hit enter - rather than hitting the add button. The problem is that for hitting enter, the website goes back to the product category page.
Is there a way to ensure that if an enter is hit in a checkout page than the URL doesn't change.
You may test what I am referring to by going to e.g. staging-website-product-page --> putting a product to the cart --> entering the HAPPYGLF20 coupon code and then hitting enter.
Thank you,
Tom
Usability question - Coupon code entry was created by atombc
-- HikaShop version -- : Business
-- Joomla version -- : 2.16
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message
We have coupon discounts in our store. We noticed that some customers, once they entered their coupon code, inadvertently hit enter - rather than hitting the add button. The problem is that for hitting enter, the website goes back to the product category page.
Is there a way to ensure that if an enter is hit in a checkout page than the URL doesn't change.
You may test what I am referring to by going to e.g. staging-website-product-page --> putting a product to the cart --> entering the HAPPYGLF20 coupon code and then hitting enter.
Thank you,
Tom
Please Log in or Create an account to join the conversation.
Less
More
- Posts: 12953
- Thank you received: 1778
12 years 7 months ago #142301
by Mohamed Thelji
Replied by Mohamed Thelji on topic Usability question - Coupon code entry
Hi,
Your issue is coming from the fact that you add a continue shopping button button, so the solutions will be to :
- Remove this button
Or
- Move the code of this button out of the "form" html tag
Or
- Add some JavaScript code which will enable you to use the "add" button of your coupon input when your customer press the "enter" keyboard.
Your issue is coming from the fact that you add a continue shopping button button, so the solutions will be to :
- Remove this button
Or
- Move the code of this button out of the "form" html tag
Or
- Add some JavaScript code which will enable you to use the "add" button of your coupon input when your customer press the "enter" keyboard.
Please Log in or Create an account to join the conversation.
Time to create page: 0.149 seconds