Coupon not working on after tax amount
10 years 6 months ago #233918
by grayt7
Coupon not working on after tax amount was created by grayt7
-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.3
Hi,
No matter what I do I can't get the coupons to work on the after tax amount. Please see attached config.
Many thanks.
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.3
Hi,
No matter what I do I can't get the coupons to work on the after tax amount. Please see attached config.
Many thanks.
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10 years 6 months ago #233929
by nicolas
Replied by nicolas on topic Coupon not working on after tax amount
Hi,
You have two options to control that. The "apply discount" setting and the product tax category setting of the coupon.
So try the different combinations. One of them should do what you want.
You have two options to control that. The "apply discount" setting and the product tax category setting of the coupon.
So try the different combinations. One of them should do what you want.
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10 years 6 months ago #234030
by grayt7
Replied by grayt7 on topic Coupon not working on after tax amount
Hi,
Yes I have tried both of these settings neither apply the coupon after the tax?
Yes I have tried both of these settings neither apply the coupon after the tax?
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10 years 6 months ago #234034
by nicolas
Replied by nicolas on topic Coupon not working on after tax amount
Hi,
It definitely does.
So you must not have tried the correct combination of both options.
Plese try again.
It definitely does.
So you must not have tried the correct combination of both options.
Plese try again.
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10 years 1 month ago #248031
by Schmeck
Replied by Schmeck on topic Coupon not working on after tax amount
Hi Nicolas,
unfortunately I have the same problem.
I tried every possible combination of "tax categorie" within the coupon settings and "apply discount" in the main settings. But the changes have no effect on the total price at checkout. On a 100% coupon the total price is always the tax amount instead of 0.00 EUR.
This problem appears only on coupons! Everything works well on discounts!
Do you have any suggestions?
Thanks a lot for your help!
Regards
Joerg
Version: HikaShop Business 2.6.3
Joomla: 3.6.2
unfortunately I have the same problem.
I tried every possible combination of "tax categorie" within the coupon settings and "apply discount" in the main settings. But the changes have no effect on the total price at checkout. On a 100% coupon the total price is always the tax amount instead of 0.00 EUR.
This problem appears only on coupons! Everything works well on discounts!
Do you have any suggestions?
Thanks a lot for your help!
Regards
Joerg
Version: HikaShop Business 2.6.3
Joomla: 3.6.2
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9 years 11 months ago #252583
by nicolas
Replied by nicolas on topic Coupon not working on after tax amount
Hi,
Could it be that you have the "floating tax prices" setting turned on in the HikaShop configuration ? In that case, you should update to HikaShop 2.6.4 as otherwise the taxes aren't handled properly for coupon value calculations when that option is turned on.
Could it be that you have the "floating tax prices" setting turned on in the HikaShop configuration ? In that case, you should update to HikaShop 2.6.4 as otherwise the taxes aren't handled properly for coupon value calculations when that option is turned on.
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