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Problem with options in a product
- netandsoftware
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11 years 6 months ago - 11 years 6 months ago #194717
by netandsoftware
Problem with options in a product was created by netandsoftware
-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.0
Maybe I should be post in other forum. Sorry but I don't know where.
The problem is:
I have a "product A" with 3 options product (B, C, D). The "A" product price is -20€. The customer choose every option, with a total price less 20 euros of the product price. Example:
A= -20
B= 100
C= 100
100
Total would be: 280
The problem is when this customer remove a option product in his cart. The discount (-20 euros) remains, when it should remove the "product A".
Because if the customer don't buy the 3 products, he shouldn't have a discount 20. In the same example: if this customer remove "B" product, the total price should be 200, not 180
.
Can you fix this behaviour?
Thanks for your software
-- Joomla version -- : 3.4.0
Maybe I should be post in other forum. Sorry but I don't know where.
The problem is:
I have a "product A" with 3 options product (B, C, D). The "A" product price is -20€. The customer choose every option, with a total price less 20 euros of the product price. Example:
A= -20
B= 100
C= 100
100Total would be: 280
The problem is when this customer remove a option product in his cart. The discount (-20 euros) remains, when it should remove the "product A".
Because if the customer don't buy the 3 products, he shouldn't have a discount 20. In the same example: if this customer remove "B" product, the total price should be 200, not 180
Can you fix this behaviour?
Thanks for your software
Last edit: 11 years 6 months ago by netandsoftware.
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11 years 6 months ago #194737
by nicolas
Replied by nicolas on topic Problem with options in a product
Hi,
Turn back on the "group options with product" option of the HikaShop configuration and the options will be grouped with the main product so that you can only remove all of them at once from the cart. That way, you will not have the product A on its own.
Turn back on the "group options with product" option of the HikaShop configuration and the options will be grouped with the main product so that you can only remove all of them at once from the cart. That way, you will not have the product A on its own.
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11 years 6 months ago #194808
by netandsoftware
Replied by netandsoftware on topic Problem with options in a product
Perfect!!!
I'm glad to get this product (Hikashop), and this support!. All options are possible... ¡wonderful!
Thank you very much.
Regards
I'm glad to get this product (Hikashop), and this support!. All options are possible... ¡wonderful!
Thank you very much.
Regards
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