Configuration

Hi,

Did you change the 01 for 1 in the code ?
If that doesn't work, then I do know why that would be. Could you provide a backend access via our contact form in order to check on the view override directly ?
www.hikashop.com/support/contact-us.html

Hello,

We have check your modifications, first you have to edit the view file relative to your current template, and we can be able to see that there are still the "01", we correct it for "1".

Can you process some tests now, and make us your feedback?
Regards

Hi,

It seems to work, but I don't know why, the comments appears on page www.mauritiusproducts.com/fr/categories/...uick-historic-marine (see attached file).

How can I purge the bidding history to reset the product ?

Thank's.

Hello,

There seems to be something we're missing...
Is there something stopping you from deleting the history directly, by deleting the Auction entry (in HikaAuction => Auctions)?

Another solution if your store has not had a production phase (and therefore a real order), is to copy (clone) your relative product (with a new Id), which will then be without any bidding history, and to unpublished your product, and replace it with his new clone.
But I insist don't do that if you have any real order history (with this current product), because this may disrupt the administration and compatibility of orders placed.

Regards

Hi,

I don't see delete option on Auction page (see attached file).
I already used clone/unpublish solution, but it's not the easiest way to do that (it's a product test).

I don't receive any mail when bid is doing.
Is this problem related to Cron task ?

Regards

Hi,

I am still waiting for your response.

Thank's.

Hi,

Could you answer to my questions about delete option, and bids mails, please ?

Regards.